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Contact Papaya Payments Customer Service

Papaya Payments Phone Numbers and Emails

Toll-Free Number:

  • (888) 837-5538
Call customer service
Send Message

Customer Service:

  • (844) 525-6247
    Credit Report Related Inquiries

Complaints/ Feedback:

  • (415) 688-2943

Legal:

  • (909) 575-1329

Papaya Payments Emails:

Complaints/ Feedback
Customer Service
Credit Report Related Inquiries
General Info
Legal
Media
Press Inquiries
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How to Contact Papaya Payments?

Most Popular Number:

(888) 837-5538
Total calls: 67 Issues resolved: 3 Last call: May 19, 2025
author avatar
PissedConsumer Reporter

Papaya Payments customer service phone number is 888 837 5538. The support number is toll-free and exists to provide you with information related to the services and membership. In case of credit report-related inquiries, call 844 525 6247. For complaints and feedback, use the telephone number 415 688 2943. The legal department operates the line 909 575 1329.
The working hours of the company are Monday through Friday from 7 a.m. to 5 p.m. PST. The Papaya Payments contact number is available during the operation time. When the schedule differs, the notification you can find on the website.

Papaya Payments email address is help@ppaya.com. The customer care department operates the email address. To send the complaint or feedback, send the letter to the support@ppaya.com. The legal department considers requests of the clients via the email securityconcerns@papayapay.com. The media-related questions are sent to the press@papayapay.com. Indicate in the letter the details and precise information about the problem you faced. The Papaya Payments customer service will turn to you after processing in 4-5 days.

Papaya Payments address of the head office is 8605 Santa Monica Blvd. #52843
West Hollywood, California 90069 United States. The other location of the company is 14140 Ventura Blvd, Suite 208 Los Angeles, California 91423, US. The Papaya Payments headquarters address you can regard as mailing and sending correspondence. The leading departments of the company will consider your request. In case of a complaint, you can submit it via the online ticket on the site. Open the official platform of the company, click Contact Us, and fill in the field on the page. In the comment, you can suggest which department is better to consider your request.

Papaya Payments Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Papaya Payments is 8888375538. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday and Saturday. The average call time is 8 seconds.

  • Be prepared for the call as Papaya Payments may ask you for the following information to identify you as a customer: customer id or account no, email or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

Papaya Payments Website:

Papaya Payments Help Center:

Corporate Office Address:

SnapPays Mobile, Inc.
8605 Santa Monica Blvd. #52843
West Hollywood, California 90069
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 5:00pm PST


Other Location:

14140 Ventura Blvd, Suite 208

Los Angeles, California 91423, US

More contact details

Papaya Payments Rating Based on 5 Reviews

Rating details

2.0
more details
Website
Additional Fees
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Papaya Payments Customer Service Calls

100 TOTAL
CALLS
00:05 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Papaya Payments?

Payments and Charges Question:

  • “Payment”
  • “Charges”
  • “Reverse charges”

Product/ Service Question:

  • “Can't withdraw my money”
  • “I'm having problems with my game on logging in it's not accepting me it's giving me an error I need to speak to someone”
  • “Can’t play the game”

Refund Question:

  • “Get my refund”
  • “Refund”

Activation/ Cancellation Question:

  • “To cancel subscription”

Request for Information Question:

  • “Looking for package”
  • “Because i was trying to see about a bill i paid”
  • “To ask a question”

Account Question:

  • “My account”

Other Question:

  • “?'s bout bingo cash”
  • “Piseed”
  • “Taking money without knowing”

Compare Papaya Payments Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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