Pittsburgh, Pennsylvania
1 comment
Not resolved

This is a looooonnnnnggg story, so I will shorten it as best I can:

I purchased a Pandigital Novel eReader on 10/31/11. I was very happy with it until, in mid-January, it quit working entirely. It wouldn't even power on! I called tech support and they eventually decided they would replace it. That's when all the trouble started. They wanted me to ship the defective unit to them (at my expense), and then, once they received it, it would take 3-5 weeks for me to receive a replacement! Are you kidding me? I've never dealt with any company the did that! After fighting with them for a week or so and not getting anywhere, I shipped it back to them. They received it on January 30th. I began calling them every day that entire week and they kept telling me they hadn't received it (and yet I had confirmation that they had). I asked to speak to a supervisor each time and was told I would receive a call back: I NEVER did! Finally spoke to a supervisor on 2/8/12! They "found" my unit on 2/10/12, but I was told on 2/13/12 that it would be 3-6 weeks BEFORE I would receive my replacement (even though I've already waited twice that amount of time). Was told there was "nothing they could do".

In short: do not EVER buy a Pandigital product! I know I won't.

Review about: Novel 7 Ereader.

Review #296640 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Pandigital?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
kalyan
#572611

i would have never bought pandigital digiframe for the price withour rebate. this is full cheating from pandigital and kohls. i am tired for followups and leaving...

You May Also Like

Joy Systems - You Get What You Pay For Joy Systems "Purchased a refurbished Dell Optiplex 755 from Tiger Direct Business. The price and its use/need was too good to pass up. It was advertised to have 4 GB DDR2 memory...." Read more Indy Jarvis  - Complete Scam Indy Jarvis "I purchased a unit from a small business called Indy Jarvis. The owner contacted me often, after I showed some interest in his product. I finally decided to order the..." Read more Nomorerack - 3 Irola tablets that DO NOT WORK Nomorerack "I ordered 3 7" iRola Android Tablets DX752 for my kids for Christmas. I purchased them at the end of November. My kids played on them for 1 day and..." Read more Corsair - I'm buying elsewhere from now on. Corsair "Over the years I've had quite a few different components with the Corsair monicker on them. My latest acquisition was an AX 760 power supply. Nine months of use and..." Read more Sears used a 3rd party shipper that scammed me Sears "I purchased a pair of size 8 shoes from Sears online. Sears confirmed receipt of my order. Sears emailed me when they processed my order and shipped my purchase "from..." Read more Gastric Bypass Alternative - ALERT! Beware of Gastric.care and Don Juravin new invention called "Night Magic Pill" Gastric Bypass Alternative "Consumers should beware of internet qaucks who spew out medical advice to people who need real medical care from real medical professionals who were trained properly. Now comes again before..." Read more Indoobestsellers steals your money! Indoo "I ordered a book april13,it was SUPPOSEDLY shipped on the 14th! I was told 7-14 days and it NEVER showed! I complained and they reshipped it SUPPOSEDLY and said 7-14..." Read more Wyndham Hotels And Resorts - Knights Inn is a dump Wyndham Hotels And Resorts "We checked in 5/19/2017 at 11pm at the 3223 Lincoln Ave South Bend IN and knew right away it was a mistake but had been on the road for 18hrs..." Read more