You can contact the Panamax phone number (800) 421-1587 via their toll-free customer service line. This line typically resolves basic product questions, returns, and customer service-related concerns. Besides this first contact, clients often seek help via another main line at (800) 472-5555. For more specialised assistance, especially with technical problems like product installation, troubleshooting, firmware updates, and compatibility issues, Panamax offers a devoted technical support phone: (760) 438-7000. Technical support is available for Panamax customers during their regular business hours, which are Monday through Friday from 6:00 AM to 4:00 PM Pacific Standard Time.
For those who wish to contact Panamax by email, the customer service staff can be reached at custrelations@panamax.com. The Panamax email address answers a broad spectrum of customer service questions. Info@panamax.com is available for general questions or more company-related issues. Moreover, Panamax can be reached at dataprivacy@niceforyou.com if a customer has privacy-related questions or issues about data processing.
Under the parent business, Nice North America LLC, Panamax has its headquarters at 5919 Sea Otter Place, Suite 100, Carlsbad, California 92010, United States. Clients who need to send physical letters, legal documents, or written inquiries can address their mail to this Panamax headquarters address. The company's central office for its North American activities is located here.
The company provides online assistance on the Panamax website. Clients can access the Contact page by hovering over the "About" section at the top of the website and selecting the "Contact" option. Users can enter their name, email address, company (if applicable), and a detailed message regarding their request on the site. Additionally, the website features a comprehensive Support Centre and FAQs section, offering product manuals, troubleshooting instructions, and answers to frequently asked questions. Customers are encouraged to use the online contact form for additional assistance if they are unable to find solutions in these materials. On Facebook, Instagram, X (formerly Twitter), LinkedIn, and YouTube, Panamax also engages with its audience on social media channels.
