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$5553.30 charge 5/3/22

Seats collapsed and tilt to the center. Reclining mechanism is squeaking and hesitates.

Sofa back cushions getting flat even with electric lumbar.

1st photo. Left side shows large drop and skewed/uneven seating. Leans to the left when sitting on it. Back support cushions collapsing.

2nd shows same as 1 from different angles.

3rd.

Shows right side with drop and skewed/uneven seating. Leans to the right.

4th. Same as #1 but different angle.

5th. Right side footrest out.

Tilted to the right, seat and leg cushions flat. Looks like sofa is 10+ years old instead of the 3 1/2 months that it is.

6th. Left side footrest out. Way worse than right side in photo 5.

Seat cushion is flat while cushion behind knees is very puffy. Everything leans in different directions.

7th. Photo of entire front of the sofa with the footrests fully extended.

Everything is skewed.

8th & 9th. Shows drop in seat on left side as well as back cushions collapsing.

Photos below arent in the order of the above description.

User's recommendation: Run from this brand.

Monetary Loss: $5553.

Preferred solution: Full refund.

Palliser Furniture Pros: Selection.

Palliser Furniture Cons: Horrible quality, Cheaply made.

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