Palace Premier has refused to issue a refund on a membership that has been canceled within the contractual days allotted for cancellation.This agreement was signed at the Hard Rock Hotel and Casino in Punta Cana.
They have held on to $29,390.00 for the past 3 years out of $40,000.00. They returned $12,000.00 because Capital One's legal team was able to recover some of the monies. To this day I'm still attempting to recover $29,390.00 from Palace Premier Dominicana.
Palace Premier has been attempting to offer me different packages so that they can maintain a hold of my funds. I continue to request a FULL REFUND of my monies.
They have been collecting interest on my monies for the past 3 years.Any assistance in this matter would be greatly appreciated.
More Review Details
|Value for money|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Membership agreement
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Palace Premier Dominicana All Inclusive Resort
- Review category
- Hotels and Resorts
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