Contact PagerDuty Customer Service

Customers seeking to email their queries and concerns can use one of the three published addresses. Those with sales-related inquiries can write to sales@pagerduty.com. To contact PagerDuty support for partnership inquiries, use partners@pagerduty.com to reach the relevant agent during working hours. The email address accountsreceivables@pagerduty.com is for accounts receivable inquiries. Since, emailing ensures responses within a few hours or days, it is reliable for non-urgent matters.

Customers unable to resolve complex and sensitive issues online can consult the PagerDuty headquarters by letter or in person for better assistance. It is located at 600 Townsend St., Ste 125, San Francisco, California 94103, United States. When visiting the PagerDuty address, it is best to make an appointment with the relevant agent over the phone beforehand. Users who find it difficult to arrive at the offices can consider mailing their queries and concerns. That is a secure method and will ensure effective solutions to their problems within a few days or weeks.

To reach PagerDuty support online, visit the company website and click Contact Us on its homepage. That will direct you to a form to submit your inquiries and requests to the customer service team. When completing it, specify the nature of your issue and provide all the required details, including your full name, email address, company, job title, phone number, country, and comments. Customers can also log into the support portal to view and manage their support tickets, access knowledge-base articles, and contact support via live chat. You can also find several helpful resources to resolve general queries and concerns through self-assistance.