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Contact Paddywax Customer Service

Paddywax Phone Numbers and Emails

Toll-Free Number:

  • (866) 723-3992
Call customer service

Customer Service:

  • (615) 630-7100

Paddywax Emails:

Customer Service
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How to Contact Paddywax Customer Service?

Most Popular Number:

(866) 723-3992

Paddywax customer service phone number is 866-723-3992. This is a toll-free line for inquiries about the company and its products. Paddywax customer care experts are ready to assist you and give you more details about current special offers, available items, accessories and gifts, shipping and delivery, payment options, and more. An alternative phone number to reach out to the support team is 615-630-7100. Please note that the longest wait times are on Tuesday, while the shortest are on Wednesday.

Paddywax email is customerservice@paddywax.com. You can address all your consumer issues and questions at this address. If you have general inquiries about the company and its products/ services, please drop an email at hello@paddywax.com. As an alternative, you can also submit a message via Paddywax website or speak to a live customer support representative via the live chat.

Paddywax support team is available Monday through Friday from 9 am to 5 pm CST. However, the hours may be different during the holiday season. Please note that if your inquiry comes outside the business hours, the company will respond within 1-2 business days.
Speaking about shopping on the website, you can do it at any time. Placing an order is available whenever it’s convenient for you.

There are two ways to contact support via Paddywax website: you can fill out an online form or join the live chat.
To fill out the form, please go to the “Contact Us” form and provide all the requested information to submit a message.
To start the chat, please click the message-shaped button in the down right corner of the page. Paddywax live chat is the fastest way to get your issue addressed. Thus, if you have a time-critical message for the company, the best option is to send it via live chat.

Paddywax Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    65% phone 35% email
  • The best phone number to call Paddywax is 8667233992. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday.

  • People call Paddywax mainly because of product/ service, refund, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Paddywax Website:

Paddywax Help Center:

Corporate Office Address:

PADDYWAX
2934 Sidco Drive Suite 140
Nashville, Tennessee 37204
United States

Paddywax Rating Based on 3 Reviews

Rating details

4.0
more details
Price Affordability
Customer service
Website
Product or Service Quality

Rating stats

Rating trend

Summary of Paddywax Customer Service Calls

13 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Paddywax?

Product/ Service Question:

  • “Broken candle from heat”
  • “Quality issue”

Shipping and Delivery Question:

  • “Did not get answer to my question submitted esrluer”
  • “Wrong order was shipped! I am so upset!”

Request for Information Question:

  • “Looking for product”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Bill”

Other Question:

  • “Trying to place order with 15 0ff”
  • “New Candle has no scent”

About

Summary

Paddywax is a gift shop that offers such range of products as Glass Candles, Diffusers, Decorative Tins, Travel Tins, and Soap. It specializes mostly in hand-poured, fragrance-infused, soy wax blended candles. The company offers 17 current collections, which combine innovative scents and creative designs for every gift-giving occasion. Paddywax shop is based Nashville, TN. The products of the company can be found in West Elm, Urban Outfitters, Whole Foods, Nordstrom, Barnes Noble, Crate Barrel, Z Gallerie, Paper Source, Charming Charlie, Chapters Indigo CA, and thousands of other specialty retail stores, worldwide.

Paddywax reviews and complaints

Paddywax is ranked 100 out of 4496 in E-commerce category

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