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Contact Pact Customer Service

How to Reach a Person at Pact

Verified Contact Information

Toll-Free Number:

  • 1-800-662-7228
Call Now
Send Message

Customer Service:

  • 1-646-791-3555
    New York, New York
  • 1-650-480-1455
    Palo Alto, California
  • 1-415-449-4311
    San Francisco, California

Customer Service:

customerservice@wearpact.com

General Info:

info@wearpact.com

Legal:

ccpacontact@wearpact.com
CCPA Inquiries
gpdrcontact@wearpact.com
GDPR Inquiries

Pact Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Pact Phone Number
1 (800) 662-7228
Average Calls duration
18 seconds
Most Popular Pact Email Address
customerservice@wearpact.com
Contact Method Distribution
67% phone, 33% email
Common Reasons for Contact
Staff, request for information, shipping and delivery
View full overview

How to Contact Pact?

Most Popular Number:

(800) 662-7228

To talk with the Pact customer service specialist in real-time by phone, dial the following number:800-662-7228. This is the main line whose specialists serve customers regarding general matters and inquiries related to the online store of organic cotton clothing assortment, orders, delivery, returns of things that don’t fit you, etc. To avoid the long process of resolving your issues, prepare your order number and information about the product you are interested in, such as its name, size, and color.

If you prefer written communication, email the Pact customer service manager at customerservice@wearpact.com. Use it to ask any questions or concerns you might have about product details, orders, shipping, returns, etc. Such a method of communication is perfect if you want to attach screenshots or receipts for a visual explanation of your issue.

The Pact headquarters is located in Boulder, Colorado. This is a central hub for key operations. There, a main administrative team, ensuring excellent oversight of clothing production and customer service functions, operates. If you need to send formal correspondence to the Pact main office, write down the exact company address: 3200 Carbon Place, Suite 102, Boulder, Colorado 80301, United States.

The Pact customer support team is ready to assist by phone during the following business hours: Monday through Thursday from 8 a.m. to 4 p.m. MDT. On Fridays, managers operate from 8 a.m. to 12 p.m. MDT. Regarding emailing way of communication, inquiries are always operated for up to 48 hours on weekdays.

If you prefer digital communication, Pact provides several options to contact the online store representative via the official company website. They all are available on the contact page. To open it, follow “Visit contact page” in the “Pact Help Center” block. This page provides multiple ways to connect, including clicking on the telephone number, emailing the support team at customerservice@wearpact.com, and filling out a contact form. Additionally, the company provides an online chat option in the lower-right corner.

PissedConsumer Club

Contact Information

Pact Website:

Pact Help Center:

Corporate Office Address:

Wear Pact, LLC
3200 Carbon Place, Suite 102
Boulder, Colorado 80301
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 4:00pm (MST)


Stores Hours:

Monday - Saturday: 11:00am - 7:00pm

Sunday: 12:00pm - 6:00pm


Stores Locations:

855 El Camino Real, Suite #10,

Palo Alto,

California 94301,

United States


262 Elizabeth Street,

New York,

New York 10012,

United States


424 Hayes Street,

San Francisco,

California 94102,

United States

More contact details

Summary of Pact Customer Service Calls

10 TOTAL
CALLS
00:18 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pact?

Staff Question:

  • “Customer service return help”

Request for Information Question:

  • “Need live person to discuss a return”
  • “To check on order status”

Shipping and Delivery Question:

  • “Missing package”
  • “Wrong address on order”

Refund Question:

  • “Refund issue”

Return/ Replace Question:

  • “Return”

Compare Pact Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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