Contact Pact Customer Service

If you prefer written communication, email the Pact customer service manager at customerservice@wearpact.com. Use it to ask any questions or concerns you might have about product details, orders, shipping, returns, etc. Such a method of communication is perfect if you want to attach screenshots or receipts for a visual explanation of your issue.

The Pact headquarters is located in Boulder, Colorado. This is a central hub for key operations. There, a main administrative team, ensuring excellent oversight of clothing production and customer service functions, operates. If you need to send formal correspondence to the Pact main office, write down the exact company address: 3200 Carbon Place, Suite 102, Boulder, Colorado 80301, United States.

The Pact customer support team is ready to assist by phone during the following business hours: Monday through Thursday from 8 a.m. to 4 p.m. MDT. On Fridays, managers operate from 8 a.m. to 12 p.m. MDT. Regarding emailing way of communication, inquiries are always operated for up to 48 hours on weekdays.

If you prefer digital communication, Pact provides several options to contact the online store representative via the official company website. They all are available on the contact page. To open it, follow “Visit contact page” in the “Pact Help Center” block. This page provides multiple ways to connect, including clicking on the telephone number, emailing the support team at customerservice@wearpact.com, and filling out a contact form. Additionally, the company provides an online chat option in the lower-right corner.