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Contact Pacsafe Customer Service

How to Reach a Person at Pacsafe

Verified Contact Information

Customer Service:

  • +8 523 664 8300
    Asia Pacific
  • +497 835 421 9410
    Europe
  • +44 165 671 0287
    UK
Send Message

Customer Service:

hksupport@pacsafe.com
Asia Pacific
eusupport@pacsafe.com
Europe
customercare@pacsafe.co.uk
UK
ussupport@pacsafe.com

General Info:

info@pacsafe.com

Legal:

copyright@pacsafe.com
Copyright Infringement Inquiries
usupport@pacsafe.com
Returns

How to Contact Pacsafe?

Pacsafe customer service phone number is (206) 722-7233. If you want to speak to a live customer care representative, call the company and get information about the available products and new arrivals, address inquiries about shipping and payments, request a return, get assistance with your order management, and more.

Pacsafe email address for consumer assistance is ussupport@pacsafe.com. Alternatively, customers can submit their inquiries directly from the Pacsafe website.
If you have copyright infringement inquiries, send them to copyright@pacsafe.com.

The company’s head office is based in Seattle. Pacsafe corporate address for contacting the company via mail is 300 Lenora Street, PMB 1627, Seattle, Washington 98121, United States. If you need to return an item, please make sure to contact the support team first as the return address may be not the same as the HQ address.

Pacsafe support agents are available during normal business hours. Consumers can reach out to the company via email and phone. Speaking about the holiday season, the usual schedule may change, and the company may be off. You can get all the details about holiday exclusions by contacting the support team.

Pacsafe website has an online form that allows consumers to submit their inquiries and comments. To fill out the form, follow the “Contact Us” link that you can find at the bottom of the page. After that, provide your name, email, and location, choose the reason for your inquiry, and type in the message. Once Pacsafe support team investigates your issue they will get back to you.

PissedConsumer Club

Contact Information

Pacsafe Website:

Pacsafe Help Center:

Corporate Office Address:

Outpac Designs, Inc.
300 Lenora Street, PMB 1627
Seattle, Washington 98121
United States

Why Customers Call Pacsafe?

Top Reasons of Customers Calls

  • Request for Information 21%
  • Activation/ Cancellation 17%
  • Return/ Replace 14%
  • Customer Inquiries & Issues 14%
  • Payments and Charges 10%
  • Product/ Service 10%
  • Shipping and Delivery 7%
  • Refund 3%
  • Cards 3%

Request for Information

21%
  • "Would like to talk to some about a bag I am interested in"
  • "General questions"
  • "Purchase question"

Activation/ Cancellation

17%
  • "Cancel order"
  • "Play store I need to cancel because I want to buy a different bag from pacsafe"

Return/ Replace

14%
  • "Return a pacsafe"
  • "Return an item"
  • "Change order"

Customer Inquiries & Issues

14%
  • "I can't recall my combination"
  • "Locks"
  • "Order missing"

Payments and Charges

10%
  • "About payment"
  • "About payment go through or not"
  • "Trying to enter a discount code"

Product/ Service

10%
  • "Product help"
  • "Can order product"
  • "Damaged item"

Shipping and Delivery

7%
  • "Tracking 16L arrival date"
  • "Order never arrived"

Refund

3%
  • "Refund ststus"

Cards

3%
  • "My card 4 pymt is correct. U decline why"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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