Skip to content
Write review For Business
  • Login

Contact Pacsafe Customer Service

Pacsafe Phone Numbers and Emails

Customer Service Number:

  • (206) 722-7233
Call customer service
Send Message

Customer Service:

  • +8 523 664 8300
    Asia Pacific
  • +497 835 421 9410
    Europe

Pacsafe Emails:

Customer Service
Legal
Copyright Infringement Inquiries
Is this your business?

How to Contact Pacsafe?

Most Popular Number:

(206) 722-7233
Total calls: 24 Last call: Jun 25, 2025
author avatar
PissedConsumer Reporter

Pacsafe customer service phone number is (206) 722-7233. If you want to speak to a live customer care representative, call the company and get information about the available products and new arrivals, address inquiries about shipping and payments, request a return, get assistance with your order management, and more.

Pacsafe email address for consumer assistance is ussupport@pacsafe.com. Alternatively, customers can submit their inquiries directly from the Pacsafe website.
If you have copyright infringement inquiries, send them to copyright@pacsafe.com.

The company’s head office is based in Seattle. Pacsafe corporate address for contacting the company via mail is 300 Lenora Street, PMB 1627, Seattle, Washington 98121, United States. If you need to return an item, please make sure to contact the support team first as the return address may be not the same as the HQ address.

Pacsafe support agents are available during normal business hours. Consumers can reach out to the company via email and phone. Speaking about the holiday season, the usual schedule may change, and the company may be off. You can get all the details about holiday exclusions by contacting the support team.

Pacsafe website has an online form that allows consumers to submit their inquiries and comments. To fill out the form, follow the “Contact Us” link that you can find at the bottom of the page. After that, provide your name, email, and location, choose the reason for your inquiry, and type in the message. Once Pacsafe support team investigates your issue they will get back to you.

Pacsafe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Pacsafe Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call Pacsafe is 2067227233. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Saturday and Wednesday. The average call time is 1 minute.

  • People call Pacsafe mainly because of request for information, return/ replace, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Pacsafe Website:

Pacsafe Help Center:

Corporate Office Address:

Outpac Designs, Inc.
300 Lenora Street, PMB 1627
Seattle, Washington 98121
United States

Other Info (opening hours):

Locations:

Unit 15A, 7-9 Hill Rd,

Shek Tong Tsui,

Hong Kong

Fax: +852 2572 4466


Haupstr.48,

77736 Zell a.H.,

Germany

Fax: +49 0 7835 4219419

More contact details

Pacsafe Rating Based on 3 Reviews

Rating details

2.1
more details
Discounts and Special Offers
Warranty
Product or Service Quality
Location

Rating stats

Rating trend

Summary of Pacsafe Customer Service Calls

24 TOTAL
CALLS
01:03 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pacsafe?

Request for Information Question:

  • “Would like to talk to some about a bag I am interested in”
  • “General questions”
  • “Purchase question”

Return/ Replace Question:

  • “Return an item”
  • “Change order”
  • “Returns”

Payments and Charges Question:

  • “About payment”
  • “About payment go through or not”
  • “Trying to enter a discount code”

Product/ Service Question:

  • “Can order product”
  • “Damaged item”

Cards Question:

  • “My card 4 pymt is correct. U decline why”

Shipping and Delivery Question:

  • “Order never arrived”

Other Question:

  • “I can’t recall my combination”
  • “Locks”
  • “Order missing”

Compare Pacsafe Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Pacsafe? What happened? What can we help you with?
Submit review Don't show this popup