PacificSource offers customer service with multiple phone lines to address specific types of questions. If you have medical-related questions, you can call the toll-free PacificSource phone number at 1-888-977-9299. For administrative services, please contact the PacificSource customer service team at 1-800-422-7038. If your question is about dental services, contact PacificSource at 1-866-373-7053. If you are an employer with membership-related questions, contact the PacificSource customer service team at 1-866-999-5583. Each mentioned PacificSource phone number is assigned to a specific category, allowing customers to receive immediate and accurate assistance.
The PacificSource customer service team provides many specific email addresses to assist with specific needs. For general medical concerns, including claims, benefits, and language assistance, contact the PacificSource team with your queries at cs@pacificsource.com. Dental assistance is available at dental@pacificsource.com, while pharmacy questions can be directed to pharmacy@pacificsource.com. Employers with membership or billing inquiries can send their queries to the PacificSource customer service team at membership@pacificsource.com. The "Contact Us" section on the PacificSource website provides additional email addresses to reach various company departments.
PacificSource Health Plans' headquarters are at 555 International Way, Springfield, Oregon 97477, United States. This PacificSource address serves as the main location for corporate and administrative operations. If you wish to communicate by mail, you can send written correspondence regarding your concerns or inquiries to this office. However, for prompt assistance, it is recommended that you contact the appropriate PacificSource customer service team by phone or email, as responses are likely to be quicker through these channels.
PacificSource customer service is available Monday through Friday, 7 AM to 5 PM Pacific Time. During these hours, PacificSource customer service agents are available to assist with various questions, including coverage details, claims, billing issues, and enrollment support. For prompt service, the best time to call or request help via the PacificSource website is during the specified hours of operation.
You can contact PacificSource Health Plans through the official "Contact Us" page on the PacificSource website. There is detailed contact information on multiple departments on the Contact Us page, such as medical, dental, pharmacy, and administrative services. Members can also log in to the secure InTouch portal to check and update their accounts and receive personalised assistance. For immediate and urgent concerns, it is advisable to call the PacificSource phone number to the relevant department or seek emergency assistance when required.
