Contact Pacific Western Bank Customer Service
Pacific Western Bank Phone Numbers and Emails
Toll-Free Number:
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(800) 350-3557Online Banking Support
Customer Service:
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(800) 654-7962Activate/Change PIN ATM/Debit Card (Opt.5)
-
(800) 543-5073Activation Credit Card
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(800) 297-3408Change PIN Credit Card
Pacific Western Bank Emails:
Customer Service
HOA ACH Support, Management Company Support, Small Business (SBA) Loan Servicing
General Info
Jobs/ Career
Contact Information
Pacific Western Bank Website:
Pacific Western Bank Help Center:
Corporate Office Address:
Pacific Western Bank
9701 Wilshire Blvd., Suite 700
Beverly Hills,
California
90212
United States
Other Info (opening hours):
Customer Service Hours (PT):
Monday - Thursday: 8:00am - 5:00pm
Friday: 8:00am - 6:00pm
Other Location:
3011 Townsgate Rd., Ste. 200
Westlake Village, CA 91361
Electronic Banking
P.O. Box 131207
Carlsbad, CA 92013‐1207
Summary of Pacific Western Bank Customer Service Calls
16
TOTAL
CALLS
CALLS
04:11
AVG CALL
DURATION
DURATION
33%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Pacific Western Bank?
Activation/ Cancellation Question:
- “Not able to activate”
- “Cancel check”
- “Need to activate my debit card”
Payments and Charges Question:
- “Deposit in wrong account”
- “Make a payment”
- “Fraud”
Request for Information Question:
- “Checking account balance”
- “How to cash a check info”
- “Would like to know if a check I received is good”
Cards Question:
- “Card problem”
Account Question:
- “Balance of business and checking”
Pacific Western Bank