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Contact Pacific Power Customer Service

Pacific Power Phone Numbers and Emails

Toll-Free Number:

  • (877) 508-5088
    Report power outages
Call customer service
Send Message

Customer Service:

  • (888) 225-2611
    Para ayuda en español
  • (888) 221-7070

Emergency/ Hotline:

  • (800) 715-9238
    Irrigation hotline

Accounting/ Billing:

  • (800) 538-4228
    Online account help

Business Customer Service:

  • (855) 805-7231
    Energy efficiency
  • (866) 870-3419

General Info:

  • (800) 469-3981
    Builder service line
  • (503) 813-6800
    Easements and right of way
  • (503) 813-6666
    General recreation information
  • (855) 414-0004
    Lewis River camping and recreation reservations

Pacific Power Emails:

General Info
Energy efficiency, General recreation information, Pacific Power Foundation, Safety and operations, Transmission line project inquiries, Tree pruning and vegetation management
Jobs/ Career
Is this your business?

Pacific Power Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Pacific Power is 8775085088. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Saturday. The average call time is 17 seconds.

  • Be prepared for the call as Pacific Power may ask you for the following information to identify you as a customer: first and last name.

View full overview ›

How to Contact Pacific Power Customer Service?

Most Popular Number:

(877) 508-5088
Report power outages
Total calls: 15 Issues resolved: 2 Last call: Jul 11, 2025

The Pacific Power number to contact customer service is 1-888-221-7070. The Pacific Power customer service agents at this helpline will answer general questions and provide support. If you see a downed line, keep your distance, call 911, and report the emergency to 1-877-508-5088. The Spanish assistance is available at 1-888-225-2611. If you experience difficulties accessing your account, call Pacific Power account help at 1-800-538-4228.

You can call the Builder Service Line at 1-800-469-3981. The number to reach the Irrigation hotline is 1-800-715-9238. Call 811 before you dig.

The Pacific Power contact for business customer service is 1-866-870-3419. If you have questions regarding energy efficiency for your business, call 1-855-805-7231.

The Pacific Power customer service hours are 24/7. You can call their helpline whenever you need help or information. The Pacific Power hours for their emergency hotline are also 24/7. You can report a downed line or outage anytime, day or night. If the phone lines are busy, you can inform the company of an outage or check the status on the Pacific Power website.

You can also contact the company Help Center by completing the online form on their Contact Us page. Enter the required information and provide the inquiry details, and the customer support representative will get in touch with you as soon as they study your request.

The Pacific Power address to contact their corporate office is Pacific Power, PO Box 400 825 NE Multnomah St., Portland, Oregon 97232, United States. You can send your complaints, concerns, and suggestions to this address.

If you have questions about the Pacific Power company Privacy Policy, mail them to Pacific Power Customer Service, Attention: Privacy Management, Pacific Power, PO Box 400, Portland, OR 97207-0400. The Rocky Mountain Power Customers can mail their data protection requests to Rocky Mountain Power Customer Service, Attention: Privacy Management, Rocky Mountain Power, PO Box 25308, Salt Lake City, UT 84125-0308.

You can mail your payments to Pacific Power, PO Box 26000, Portland, OR 97256-0001.

PissedConsumer Club

Contact Information

Pacific Power Website:

Pacific Power Help Center:

Corporate Office Address:

Pacific Power
PO Box 400 825 NE Multnomah St
Portland, Oregon 97232
United States

Other Info (opening hours):

Mail Payments

PO Box 26000

Portland, OR 97256-0001

More contact details

Summary of Pacific Power Customer Service Calls

26 TOTAL
CALLS
00:17 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pacific Power?

Payments and Charges Question:

  • “Billing question”
  • “Bill”
  • “To cut, the power bill in half. With wife ,and I.”

Product/ Service Question:

  • “Power outage”
  • “Need work order”
  • “Broken line”

Staff Question:

  • “Suspend service”
  • “Transfer service”

Activation/ Cancellation Question:

  • “To cancel service”

Request for Information Question:

  • “I got a new heat pump and looking for rebates. Can you email me paperwork please?”

Other Question:

  • “Power is out”
  • “Need to find the owner of a empty house”
  • “To setup equal savers plan, move due date”

Compare Pacific Power Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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