Pacific Life Phone Numbers and Emails

Toll-Free Number:

  • (800) 800-7646
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Customer Service:

  • (800) 722-2333
    Mutual Funds Toll free
  • (800) 800-7646 ext 4763
    Real Estate Toll free
  • (888) 728-5611
    Structured Settlements Annuities Toll free
  • (800) 347-7787
    Toll free
  • (800) 800-9534
    Toll free Institutional Structured Products Retirement Annuities
  • (800) 722-4448
    Toll free; Contract Owners
  • (800) 748-6907
    Toll free; New York

Pacific Life Emails:

General Info
Copyright Infringement Inquiries
Is this your business?
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Pacific Life Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • Pacific Life Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Pacific Life is 8008007646. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 14 seconds.

  • People call Pacific Life mainly because of return/ replace, account and product/ service.

How to Contact Pacific Life Customer Service?

Most Popular Number:

(800) 800-7646

Pacific Life phone number for customer service inquiries is 800-800-7646. You can call this toll-free line to get information about life insurance, annuities, workforce benefits and many more. If you have questions about mutual funds, dial 800-722-2333. To get more details on real estate insurance, call 800-800-7646 (ext 4763). If you need assistance with Structured Settlements Annuities, connect with the Pacific Life customer support by calling 888-728-5611. If you are a contract owner seeking support, dial 800-722-4448. Professional customer support specialists are always ready to help you with any issues or inquiries.

Pacific Life email address for general inquiries is If your request is not urgent and doesn’t need to be addressed as quickly as possible, you can send it to this email. If you need to contact the company regarding any legal issues including copyright infringement, drop an email to As an alternative, you can also submit your inquiry via the Pacific Life website. To do that, go to the “Contact Us” page and fill out an online inquiry form. The customer support team will get in touch with you within 48 hours.

The company is headquartered in Newport Beach, CA. Pacific Life address for sending regular mail is P.O. Box 2030, Omaha, NE 68103-2030. If you need to contact the company via overnight mail, use the following address: 6750 Mercy Rd, 5th Floor, Omaha, NE 68106. Please note that Pacific Life has different post box addresses for different company divisions. You can find the full list of addresses on the “Contact Us” page.

Operation hours of different departments vary. Thus, Life Insurance phone line as well as most of the lines is available Monday through Friday from 6 am to 5 pm PT. Structured Settlements Annuities phone support operates Monday through Friday from 5.30 am to 2.30 pm PT. If you need to connect with the Pension Plans Retirement Annuities, please note that the line is available from Monday - Friday from 8 am to 5 pm CT. To get more details on operation hours, please go to the “Contact Us” page of the Pacific Life website.

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Contact Information

Pacific Life Website:

Pacific Life Help Center:

Corporate Office Address:

Pacific Life
P.O. Box 9000
Newport Beach, California 92658-9030
United States

Other Info (opening hours):

Overnight Mail:

700 Newport Center Drive

Newport Beach, CA 92660-6397


Monday - Friday: 8 am - 5 pm Pacific Time

More contact details

Pacific Life Rating Based on 2 Reviews

Rating details

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Billing Practices
Product or Service Quality
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Rating stats

Rating trend

Summary of Pacific Life Customer Service Calls

00:14 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pacific Life?

Request for Information Question:

  • “Check on status of recent application”

Return/ Replace Question:

  • “Returned check $75,000”

Account Question:

  • “0nline password”

Product/ Service Question:

  • “Insurance policy”

Other Question:

  • “Is when my check may have been mailed”
  • “Ch cl on pars”

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