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Pacific Cycle Phone Numbers and Emails

Customer Service Number:

  • (608) 268-2468
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Pacific Cycle Emails:

Customer Service
Legal
Privacy Inquiries
Sales/ Reservations
rbirkicht@pacific-cycle.com
PR Inquiries
pstonge@pacific-cycle.com
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Pacific Cycle Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    59% phone 41% email
  • The best phone number to call Pacific Cycle is 6082682468.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 13 minutes.

  • People call Pacific Cycle mainly because of product/ service, request for information and return/ replace.

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PissedConsumer Club

Contact Information

Pacific Cycle Website:

Pacific Cycle Help Center:

Corporate Office Address:

Pacific Cycle Inc
4902 Hammersley Road
Madison, Wisconsin 53711
United States

Pacific Cycle Rating Based on 7 Reviews

Rating details

1.5
more details
Customer service
Reliability
Value for money
Product or Service Quality

Rating stats

Rating trend

Summary of Pacific Cycle Customer Service Calls

59 TOTAL
CALLS
13:13 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pacific Cycle?

Product/ Service Question:

  • “Defective cycle”
  • “Defective product”
  • “Broken equipment”

Request for Information Question:

  • “I wanna find out info on a bike i have like the year it was made and what it's worth today”
  • “Technical support”
  • “I have Schwinn Suburban serial #dj571479 how do I find iut how much it is worth? Thank you”

Return/ Replace Question:

  • “Replacement parts”
  • “Replacement tires for pedal car”
  • “Replacement part”

Shipping and Delivery Question:

  • “Shipping address”
  • “Chain size”

Refund Question:

  • “Refund”

Other Question:

  • “Check verify”
  • “Front wheel on my new bike”
  • “Need to purchase part”

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