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Contact P and O Cruises Australia Customer Service

P and O Cruises Australia Phone Numbers and Emails

Customer Service Number:

  • (321) 837-6316
    Pacific Adventure Ship
Call customer service
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Customer Service:

  • (321) 837-6315
    Pacific Encounter Ship
  • (321) 837-6325
    Pacific Explorer Ship
  • (321) 837-6326
    Pacific Explorer Ship
  • +61 130 065 3620
    Arrivals and Departures (AU)
  • +6 480 054 3429
    Arrivals and Departures (NZ)
  • +61 130 015 9454
    Australia
  • +6 113 2494
    Australia
  • +61 130 036 1919
    Cruise Holiday Planners (AU)
  • +6 480 083 5368
    Cruise Holiday Planners (NZ)
  • +6 124 204 8606
    International Calls
  • +6 480 078 0716
    New Zealand

Legal:

  • +61 130 036 3992
    Privacy Inquiries (AU)
  • +6 480 080 3909
    Privacy Inquiries (NZ)

Media:

  • +6 128 326 4116
  • +6 128 326 4111

P and O Cruises Australia Emails:

Legal
Privacy Inquiries, Trademark Inquiries
Media
Opt-out of Marketing Emails
pachp@pocruises.com.au
Cruise Holiday Planners
media@carnivalaustralia.com
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P and O Cruises Australia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    63% phone 37% email
  • The best phone number to call P and O Cruises Australia is 3218376316. 42% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call P and O Cruises Australia mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

P and O Cruises Australia Website:

P and O Cruises Australia Help Center:

Corporate Office Address:

Carnival plc
Carnival House, 100 Harbour Parade
Southampton, Hampshire SO15 1ST
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 8:00pm AEST

Saturday: 8:00am - 5:00pm AEST


Other Location:

Carnival Corporation

3655 NW 87th Avenue

Miami, FL 33178

USA


Mailing Addresses:

P&O Cruises Australia

Attention: Customer Service

PO Box 1429

Chatswood NSW 2057

Australia


P&O Cruises Australia

Attention: Customer Service

PO Box 105874

Auckland 1143

New Zealand

More contact details

P and O Cruises Australia Rating Based on 4 Reviews

Rating details

1.8
more details
Quality of Accommodation
Customer service
Exchange, Refund and Cancellation Policy
Number of Destinations

Rating stats

Rating trend

Summary of P and O Cruises Australia Customer Service Calls

19 TOTAL
CALLS
01:39 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call P and O Cruises Australia?

Product/ Service Question:

  • “Complaint regarding chaotic disembarkation at sydney yesterday”
  • “Urgent Problem with booking”

Request for Information Question:

  • “Contact familt”
  • “Update name”

Account Question:

  • “Can't login in”

Cards Question:

  • “Passport credit card keys left in room safe”

Payments and Charges Question:

  • “On board credit”

Other Question:

  • “Item left on ship”
  • “Planning to cruise”
  • “Info not available online”

Compare P and O Cruises Australia Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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