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I bought a legacy 800 model 2026 from overhead door co. From the beginning the opener gave me trouble so after 2 months of sporadic working I called overhead doors to come look at it. The tech came out and I told him what it was doing and I went in the house while he checked it. A little while later I came out and he was finishing whatever he did, told me it was fixed and left. The next day I got a call from the door co telling me the tech should have collected 75 dollars and they wanted to collect it then. The said it was my fault the door didn't work right. I blew up on that woman telling her the door didn't work right since they put it in and I refuse to pay for the service call. She told me if I didn't pay up they would void my warranty on my 2 month old garage door opener. Told her she could void anything she wanted to and I wasn't about to pay and furthermore if I had anymore trouble with that opener I would rip that junk out and put in something I could depend on.Well, 1 1/2 years later the door limit setting stopped working so the carriage slammed into the head stripping to gears in the motor. This weekend I'm tearing out that junk and getting something I can depend on.

Reason of review: Bad quality.

Location: Tomball, Texas

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Guest

Guess I got an extended run of 3 years and 1 month. The electronic board failed and at $84 plus tax, shipping and handling that is more than this is worth.

Ours is setting by the trash.

The old Legacy 800 was a great product with a long life. This new 2026 is JUNK!

Guest

Sorry for your issues. I also bought two of the units and am having issues with the power to the safety sensors.

One of the doors won't go down because of this issue.

Looks like I will be replacing the circuit board soon and then perhaps the entire unit. Just like everything else available in this country...overpriced, over-hyped junk from China.

Guest

Sorry to hear your having trouble with the high price low quality operator get a professionally installed lift master and enjoy...

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