Contact OverDrive Customer Service

Emailing OverDrive is possible, too, although there are a couple of addresses, depending on the subject of the inquiry. For general feedback, suggestions, or complaints, one may use the OverDrive email at feedback@overdrive.com. It is a convenient way of telling about your user experience or reporting problems not directly affected by your personal data. Upon this address, you need to email your inquiries on privacy or data protection, legal, and privacy-related matters may be addressed here.

The OverDrive headquarters is One OverDrive Way, Cleveland, Ohio 44125, United States. This is the main address for mail or visiting the company. If you wish to send your inquiry here in writing, you may do so; however, if you plan an in-person visit, you should ring ahead to gain proper access and assistance once you arrive.

OverDrive customer services are available online 24/7. For assistance, OverDrive offers support through its Help Center, where you can find FAQs and contact options. Additionally, its Front Line Tech Support team is accessible via web form and email, with response times within eight business hours during weekdays from 8:30 AM to 5:30 PM ET.

OverDrive website services are available online 24/7. However, to get live help, they provide help via a Help Center during support service hours. You can search or browse in-depth help articles and videos using OverDrive's award-winning ebook, audiobook, and film platforms. Refer to social media channels like Facebook, Instagram, and Threads.