Contact Outschool Customer Service
Outschool Phone Numbers and Emails
-
(415) 968-1685
Outschool Emails:
Customer Service
Legal
Media
Press Inquiries
Contact Information
Outschool Website:
Outschool Help Center:
Corporate Office Address:
Outschool, Inc.
PO Box 77107
San Francisco,
California
94107
United States
Summary of Outschool Customer Service Calls
31
TOTAL
CALLS
CALLS
00:41
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Outschool?
Request for Information Question:
- “Questions about the class can u call me”
- “Looking for a type of course I cannot find”
- “Status of application”
Account Question:
- “Setting up account/merging accounts”
- “Password”
- “Teacher ended subscription without permission”
Payments and Charges Question:
- “Issue with payment”
- “Wrong charge”
- “Charged for service don't have a clue who you are”
Refund Question:
- “Refund”
Staff Question:
- “Speak to a customer service rep about class”
Website/ Application Question:
- “Can't access site and classes and have missed several.”
Return/ Replace Question:
- “Return money”
Product/ Service Question:
- “I can't have access to my class. I spent almost 2 hours chatting with a person and her last attemp to solve the issue did not work.”
Other Question:
- “Grievance”
- “Technical difficultirs”
- “Change the class time”
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