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Outschool Phone Numbers and Emails

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  • (415) 968-1685

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How to Contact Outschool?

Most Popular Number:

(415) 968-1685
Total calls: 41 Last call: Aug 4, 2024
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PissedConsumer Reporter

The company does not offer a direct Outschool customer service phone number. However, there are several options to contact the customer care team whenever you have questions or require assistance. You can visit the Outschool website to submit a request via their support page or use the live chat feature should you need to discuss your inquiry with a live operator. Another way to reach customer service is via email at support@outschool.com. The company also offers a detailed FAQ section and community support forums for common inquiries.
The Outschool contact number for the Privacy Policy concerns is 1-415-968-1685. Note that they do not provide customer support at this phone line.

The Outschool email address for general customer service-related questions is support@outschool.com. The customer care advisors will be ready to answer your questions about their school, tutors, and educational programs, explain the courses and classes benefits, and inform you about prices and special deals. You can also use this email to share your experience with the school or tutors, offer a suggestion, or file a complaint. The Outschool contact email for safety-related concerns is safety@outschool.com. If you have questions about the Privacy Policy, email them to privacy@outschool.com. Customers from the UK, EU, and Switzerland can reach the Data Protection Officer at outschool@datarep.com. The Media Relations team is available at press@outschool.com.

The Outschool headquarters address is Outschool, Inc., PO Box 77107, San Francisco, California 94107, United States. You can mail information requests to this office whenever you want to learn more about the educational programs, subjects, and classes offered by the company. You can also send legal inquiries and official correspondence to this Outschool address. To reach the customer service team, send your questions, concerns, complaints, and compliments to this office, and the support agent will get in touch with you to discuss the details. The Data Protection Officer is also available by mail at Outschool, Inc., 2261 Market Street, 4545 San Francisco, CA 94114, United States, for Privacy Policy inquiries.

The company doesn’t have specific Outschool hours since it offers online classes and tutoring that can be scheduled at various times to accommodate different time zones and schedules. Classes are available 24/7, and you can find sessions that fit your needs on the company’s official website. However, if you need to contact Outschool customer service, you can use the chat feature to reach out to a live agent Monday through Friday between 9 a.m. and 5 p.m. PT. Alternatively, you can send an email to the support team whenever convenient, and they will usually respond to your request within 1-2 business days.

Outschool Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    72% phone 28% email
  • The best phone number to call Outschool is 4159681685.

  • The longest wait times are on Monday, while the shortest are on Saturday and Thursday. The average call time is 1 minute.

  • Be prepared for the call as Outschool may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Outschool Website:

Outschool Help Center:

Corporate Office Address:

Outschool, Inc.
PO Box 77107
San Francisco, California 94107
United States

Outschool Rating Based on 4 Reviews

Rating details

1.3
more details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Customer service

Rating stats

Rating trend

Summary of Outschool Customer Service Calls

41 TOTAL
CALLS
00:41 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Outschool?

Refund Question:

  • “Refunds”
  • “Refund”

Request for Information Question:

  • “Questions about the class can u call me”
  • “Looking for a type of course I cannot find”
  • “Status of application”

Account Question:

  • “Setting up account/merging accounts”
  • “Password”
  • “Teacher ended subscription without permission”

Product/ Service Question:

  • “Cant access class”
  • “Technical difficultirs”
  • “I can't have access to my class. I spent almost 2 hours chatting with a person and her last attemp to solve the issue did not work.”

Payments and Charges Question:

  • “Issue with payment”
  • “Wrong charge”
  • “Charged for service don't have a clue who you are”

Return/ Replace Question:

  • “Change the class time”
  • “Return money”
  • “Change currency”

Staff Question:

  • “Speak to a customer service rep about class”

Website/ Application Question:

  • “Can't access site and classes and have missed several.”

Other Question:

  • “I can't acces to my class”
  • “Reserve class”
  • “Grievance”

Compare Outschool Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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