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Contact Outschool Customer Service

How to Reach a Person at Outschool

Verified Contact Information

Customer Service Number:

  • 1-415-968-1685
Call customer service
Send Message

Outschool Emails:

Customer Service
App Support
Legal
Safety Policies
Media
Press Inquiries

Outschool Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Outschool Phone Number
1 (415) 968-1685
Average Calls duration
1 minute
Most Popular Outschool Email Address
support@outschool.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
79% phone, 21% email
Common Reasons for Contact
Request for information, refund, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Outschool?

Most Popular Number:

(415) 968-1685
Total calls: 65 Last call: Apr 27, 2026

The company does not offer a direct Outschool customer service phone number. However, there are several options to contact the customer care team whenever you have questions or require assistance. You can visit the Outschool website to submit a request via their support page or use the live chat feature should you need to discuss your inquiry with a live operator. Another way to reach customer service is via email at support@outschool.com. The company also offers a detailed FAQ section and community support forums for common inquiries.
The Outschool contact number for the Privacy Policy concerns is 1-415-968-1685. Note that they do not provide customer support at this phone line.

The Outschool email address for general customer service-related questions is support@outschool.com. The customer care advisors will be ready to answer your questions about their school, tutors, and educational programs, explain the courses and classes benefits, and inform you about prices and special deals. You can also use this email to share your experience with the school or tutors, offer a suggestion, or file a complaint. The Outschool contact email for safety-related concerns is safety@outschool.com. If you have questions about the Privacy Policy, email them to privacy@outschool.com. The Media Relations team is available at press@outschool.com.

The Outschool headquarters address is Outschool, Inc., PO Box 77107, San Francisco, California 94107, United States. You can mail information requests to this office whenever you want to learn more about the educational programs, subjects, and classes offered by the company. You can also send legal inquiries and official correspondence to this Outschool address. To reach the customer service team, send your questions, concerns, complaints, and compliments to this office, and the support agent will get in touch with you to discuss the details. The Data Protection Officer is also available by mail at Outschool, Inc., 2261 Market Street, 4545 San Francisco, CA 94114, United States, for Privacy Policy inquiries.

The company doesn’t have specific Outschool hours since it offers online classes and tutoring that can be scheduled at various times to accommodate different time zones and schedules. Classes are available 24/7, and you can find sessions that fit your needs on the company’s official website. However, if you need to contact Outschool customer service, you can use the chat feature to reach out to a live agent Monday through Friday between 9 a.m. and 5 p.m. PT. Alternatively, you can send an email to the support team whenever convenient, and they will usually respond to your request within 1-2 business days.

PissedConsumer Club

Contact Information

Outschool Website:

Outschool Help Center:

Corporate Office Address:

Outschool, Inc.
PO Box 77107
San Francisco, California 94107
United States

Summary of Outschool Customer Service Calls

65 TOTAL
CALLS
00:55 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Outschool?

Request for Information Question:

  • “Acccouny help”
  • “Help with account”
  • “How to get into a class”

Refund Question:

  • “To get a refund and cancel a service”
  • “Refunds”
  • “Refund”

Payments and Charges Question:

  • “Payments”
  • “Can’t find my credits”
  • “Credit”

Product/ Service Question:

  • “I can purchase class”
  • “Cant access class”
  • “Technical difficultirs”

Account Question:

  • “Setting up account/merging accounts”
  • “Password”
  • “Teacher ended subscription without permission”

Return/ Replace Question:

  • “Change the class time”
  • “Return money”
  • “Change currency”

Activation/ Cancellation Question:

  • “Cancel service and request refund”

Staff Question:

  • “Speak to a customer service rep about class”

Website/ Application Question:

  • “Can't access site and classes and have missed several.”

Other Question:

  • “Enrollment”
  • “Inquire for Spanish”
  • “Research for enrollment”

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