Contact Outdoor Research Customer Service
Outdoor Research Phone Numbers and Emails
Toll-Free Number:
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(855) 967-8197
Customer Service:
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(206) 268-7325Flagship Store – Seattle, WA
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(206) 268-7326Outlet Store – Des Moines, WA
Business Sales:
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(800) 421-2421Dealer Services
Outdoor Research Emails:
Outdoor Research Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Outdoor Research is 8559678197. 60% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday and Monday.
People call Outdoor Research mainly because of return/ replace and request for information.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Outdoor Research is 8559678197. 60% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Thursday and Monday.
People call Outdoor Research mainly because of return/ replace and request for information.
The best email to contact Outdoor Research is orders@outdoorresearch.com. 50% of customers use this email address to address their issues and concerns.
Contact Information
Outdoor Research Website:
Outdoor Research Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am – 4:00pm PST
Addresses For Returns:
Outdoor Research Returns Department
21402 24th Ave South
Bldg B, Suite K
Des Moines, WA 98198
Outdoor Research
NRI Distribution
8205 Dallas Drive
Kamloops, BC V2C 6X2
Summary of Outdoor Research Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Outdoor Research?
Return/ Replace Question:
- “Return”
- “Return shipping label”
- “Need to return a recently bought item.”
Request for Information Question:
- “Question about battery heated gloves”
Other Question:
- “To receive store credit from unwanted gift”
Compare Outdoor Research To
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