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Contact OurFamilyWizard Customer Service

How to Reach a Person at OurFamilyWizard

Verified Contact Information

Toll-Free Number:

  • 1-866-755-9991
Call Now
Send Message

Customer Service:

  • 1-763-755-9991

Customer Service:

info@ourfamilywizard.com

General Info:

learn@ourfamilywizard.com
Business Records Affidavits

Media:

requests@ourfamilywizard.com
Press Inquiries

OurFamilyWizard Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular OurFamilyWizard Phone Number
1 (866) 755-9991
Average Calls duration
4 minutes
Most Popular OurFamilyWizard Email Address
info@ourfamilywizard.com
Issue Resolution Rate
Low (27% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Account, request for information and activation/ cancellation
View full overview

How to Contact OurFamilyWizard?

Most Popular Number:

(866) 755-9991
Total calls: 124 Issues resolved: 7 Last call: Jun 11, 2026

The company has published a toll-free helpline, 1-866-755-9991, to consult its agents for general inquiries and assistance. Users requesting customer service can reach out via the OurFamilyWizard phone number, 1-763-755-9991, for quick responses and an exceptional experience. These helplines are active seven days a week between different times. Those contacting OurFamilyWizard customer service Monday through Thursday can call between 7:00 AM and 10:00 PM CST for efficient assistance. The company agents are also available on Friday between 7:00 AM and 7:00 PM CST.

Clients can use one of the three published emails to reach the company agents for different purposes. Those requesting general information about the company can write to info@ourfamilywizard.com. For business record affidavit queries, learn@ourfamilywizard.com is the OurFamilyWizard customer service email for the respective department. Lastly, those consulting the media agent for press inquiries can submit a request via requests@ourfamilywizard.com between business hours. One should note that emails can be risky for sharing confidential and sensitive information and should not be preferred. Instead, mail or visit the company offices for better assistance.

To consult the business agents online, visit the OurFamilyWizard website and click Contact on the homepage. Users with queries about tools, parenting schedules, or customer service can find the dedicated helplines, emails, and business hours to contact on a new page. You can also relay your concerns via the online form and expect a response within 24 hours. OurFamilyWizard customer service is also available to assist users via live chat. To benefit from that, click on the chat icon on the homepage and enter the required details to connect with the company agent during support hours. That would ensure efficient assistance and a seamless experience.

PissedConsumer Club

Contact Information

OurFamilyWizard Website:

OurFamilyWizard Help Center:

Corporate Office Address:

OurFamilyWizard, LLC
230 13th Ave. Northeast
Minneapolis, Minnesota 55413
United States

Other Info (opening hours):

Hours (CST):

Monday - Thursday: 7:00AM-10:00PM

Friday: 7:00AM-7:00PM

Saturday and Sunday: 8:00AM-8:00PM

More contact details

Fax:

+1(952) 548-8159

Summary of OurFamilyWizard Customer Service Calls

178 TOTAL
CALLS
03:54 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OurFamilyWizard?

Account Question:

  • “Cant sign in”
  • “Can't log in”
  • “Not allowing me to set up an account”

Request for Information Question:

  • “Questions for app”
  • “Need help printing messages”
  • “Photo book question”

Payments and Charges Question:

  • “Issues with payment”
  • “Billing”
  • “Issues with reimbursement”

Activation/ Cancellation Question:

  • “I'd like to renew my membership”
  • “Cancel subscription”
  • “Renew service”

Product/ Service Question:

  • “Expire passport”
  • “Technical issues”
  • “User Access”

Website/ Application Question:

  • “App won't open”
  • “App”
  • “Ayuda para la instalar la aplicación”

Refund Question:

  • “I need a refund and to cancel my membership”
  • “Refund”

Cards Question:

  • “Need to remove card on file”

Return/ Replace Question:

  • “Last name and email change”

Other Question:

  • “I need transcripts , and I can't get it on the email because they won't give it to me”
  • “Can't send files with emails, keeps Showing X”
  • “Query”

Compare OurFamilyWizard Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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