Contact OurFamilyWizard Customer Service
How to Reach a Person at OurFamilyWizard
Verified Contact Information
Toll-Free Number:
-
1-866-755-9991
Customer Service:
-
1-763-755-9991
Customer Service:
info@ourfamilywizard.com
General Info:
learn@ourfamilywizard.com
Business Records Affidavits
Media:
requests@ourfamilywizard.com
Press Inquiries
OurFamilyWizard Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular OurFamilyWizard Phone Number
1 (866) 755-9991
Average Calls duration
4 minutes
Most Popular OurFamilyWizard Email Address
info@ourfamilywizard.com
Issue Resolution Rate
Low (27% reported full resolution)
Contact Method Distribution
95% phone, 5% email
Common Reasons for Contact
Account, request for information and activation/ cancellation
OurFamilyWizard Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular OurFamilyWizard Phone Number | 1 (866) 755-9991 |
| Average Calls duration | 4 minutes |
| Most Popular OurFamilyWizard Email Address | info@ourfamilywizard.com |
| Issue Resolution Rate | Low (27% reported full resolution) |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Account, request for information and activation/ cancellation |
Contact Information
OurFamilyWizard Website:
OurFamilyWizard Help Center:
Corporate Office Address:
OurFamilyWizard, LLC
230 13th Ave. Northeast
Minneapolis,
Minnesota
55413
United States
Other Info (opening hours):
Hours (CST):
Monday - Thursday: 7:00AM-10:00PM
Friday: 7:00AM-7:00PM
Saturday and Sunday: 8:00AM-8:00PM
Fax:
+1(952) 548-8159
Summary of OurFamilyWizard Customer Service Calls
178
TOTAL
CALLS
CALLS
03:54
AVG CALL
DURATION
DURATION
27%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call OurFamilyWizard?
Account Question:
- “Cant sign in”
- “Can't log in”
- “Not allowing me to set up an account”
Request for Information Question:
- “Questions for app”
- “Need help printing messages”
- “Photo book question”
Payments and Charges Question:
- “Issues with payment”
- “Billing”
- “Issues with reimbursement”
Activation/ Cancellation Question:
- “I'd like to renew my membership”
- “Cancel subscription”
- “Renew service”
Product/ Service Question:
- “Expire passport”
- “Technical issues”
- “User Access”
Website/ Application Question:
- “App won't open”
- “App”
- “Ayuda para la instalar la aplicación”
Refund Question:
- “I need a refund and to cancel my membership”
- “Refund”
Cards Question:
- “Need to remove card on file”
Return/ Replace Question:
- “Last name and email change”
Other Question:
- “I need transcripts , and I can't get it on the email because they won't give it to me”
- “Can't send files with emails, keeps Showing X”
- “Query”
Compare OurFamilyWizard Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
OurFamilyWizard