OurFamilyWizard Phone Numbers and Emails

Toll-Free Number:

  • (866) 755-9991
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Customer Service:

  • (763) 755-9991

OurFamilyWizard Emails:

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OurFamilyWizard Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call OurFamilyWizard is 8667559991. 68% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call OurFamilyWizard mainly because of account, request for information and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

OurFamilyWizard Website:

OurFamilyWizard Help Center:

Corporate Office Address:

OurFamilyWizard, LLC
230 13th Ave. Northeast
Minneapolis, Minnesota 55413
United States

Other Info (opening hours):

Hours (CST):

Monday - Thursday: 7:00AM-10:00PM

Friday: 7:00AM-7:00PM

Saturday and Sunday: 8:00AM-8:00PM

More contact details

Fax:

+1(952) 548-8159

OurFamilyWizard Rating Based on 4 Reviews

Rating details

1.2
more details
Customer service
Discounts and Special Offers
Billing Practices
Product or Service Quality

Rating stats

Rating trend

Summary of OurFamilyWizard Customer Service Calls

162 TOTAL
CALLS
01:37 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OurFamilyWizard?

Account Question:

  • “Can't sign into account”
  • “Account help”
  • “I need my exes account and my account merged together.”

Request for Information Question:

  • “Need help printing messages”
  • “Photo book question”
  • “How to print out on computer”

Activation/ Cancellation Question:

  • “I'd like to renew my membership”
  • “Cancel subscription”
  • “Renew service”

Payments and Charges Question:

  • “Pay bill”
  • “Payment inquiry”
  • “Help with repayment can't find where that option is”

Product/ Service Question:

  • “User Access”
  • “Program doesn't work”
  • “Can't access the app”

Website/ Application Question:

  • “App”
  • “Update on application of fee waiver”

Refund Question:

  • “I need a refund and to cancel my membership”
  • “Refund”

Other Question:

  • “Military”
  • “Threatening text from bio father”
  • “On going issues with expenses”

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