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Contact OurFamilyWizard Customer Service

OurFamilyWizard Phone Numbers and Emails

Toll-Free Number:

  • (866) 755-9991
Call customer service
Send Message

Customer Service:

  • (763) 755-9991

OurFamilyWizard Emails:

Customer Service
General Info
Business Records Affidavits
Media
Press Inquiries
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How to Contact OurFamilyWizard?

Most Popular Number:

(866) 755-9991
Total calls: 119 Issues resolved: 6 Last call: Jun 13, 2025
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PissedConsumer Reporter

The company has published a toll-free helpline, 1-866-755-9991, to consult its agents for general inquiries and assistance. Users requesting customer service can reach out via the OurFamilyWizard phone number, 1-763-755-9991, for quick responses and an exceptional experience. These helplines are active seven days a week between different times. Those contacting OurFamilyWizard customer service Monday through Thursday can call between 7:00 AM and 10:00 PM CST for efficient assistance. The company agents are also available on Friday between 7:00 AM and 7:00 PM CST.

Clients can use one of the three published emails to reach the company agents for different purposes. Those requesting general information about the company can write to info@ourfamilywizard.com. For business record affidavit queries, learn@ourfamilywizard.com is the OurFamilyWizard customer service email for the respective department. Lastly, those consulting the media agent for press inquiries can submit a request via requests@ourfamilywizard.com between business hours. One should note that emails can be risky for sharing confidential and sensitive information and should not be preferred. Instead, mail or visit the company offices for better assistance.

To consult the business agents online, visit the OurFamilyWizard website and click Contact on the homepage. Users with queries about tools, parenting schedules, or customer service can find the dedicated helplines, emails, and business hours to contact on a new page. You can also relay your concerns via the online form and expect a response within 24 hours. OurFamilyWizard customer service is also available to assist users via live chat. To benefit from that, click on the chat icon on the homepage and enter the required details to connect with the company agent during support hours. That would ensure efficient assistance and a seamless experience.

OurFamilyWizard Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call OurFamilyWizard is 8667559991. 69% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call OurFamilyWizard mainly because of account, request for information and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

OurFamilyWizard Website:

OurFamilyWizard Help Center:

Corporate Office Address:

OurFamilyWizard, LLC
230 13th Ave. Northeast
Minneapolis, Minnesota 55413
United States

Other Info (opening hours):

Hours (CST):

Monday - Thursday: 7:00AM-10:00PM

Friday: 7:00AM-7:00PM

Saturday and Sunday: 8:00AM-8:00PM

More contact details

Fax:

+1(952) 548-8159

OurFamilyWizard Rating Based on 5 Reviews

Rating details

2.6
more details
Customer service
Discounts and Special Offers
Reliability
Turnaround Time

Rating stats

Rating trend

Summary of OurFamilyWizard Customer Service Calls

172 TOTAL
CALLS
01:37 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OurFamilyWizard?

Account Question:

  • “Can't log in”
  • “Not allowing me to set up an account”
  • “Can't sign into account”

Request for Information Question:

  • “Need help printing messages”
  • “Photo book question”
  • “How to print out on computer”

Activation/ Cancellation Question:

  • “I'd like to renew my membership”
  • “Cancel subscription”
  • “Renew service”

Payments and Charges Question:

  • “Billing”
  • “Issues with reimbursement”
  • “Pay bill”

Product/ Service Question:

  • “Expire passport”
  • “Technical issues”
  • “User Access”

Website/ Application Question:

  • “App won't open”
  • “App”
  • “Ayuda para la instalar la aplicación”

Refund Question:

  • “I need a refund and to cancel my membership”
  • “Refund”

Return/ Replace Question:

  • “Last name and email change”

Other Question:

  • “Query”
  • “Copy of phone call on 6/24 made thru the wizzard”
  • “Military”

Compare OurFamilyWizard Customer Service To

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