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Contact OurBus Customer Service

How to Reach a Person at OurBus

Verified Contact Information

Toll-Free Number:

  • 1-844-800-6828
Call Now
Send Message

Customer Service:

  • 1-747-236-6916
    Charter Bus Services
  • 1-877-522-8771
    Charter Bus Services

Customer Service:

charters@ourbus.com
Charter Bus Services
pr@ourbus.com

Jobs/ Career:

jobs@ourbus.com

Media:

media@ourbus.com

OurBus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular OurBus Phone Number
1 (844) 800-6828
Average Calls duration
2 minutes
Most Popular OurBus Email Address
charters@ourbus.com
Issue Resolution Rate
Medium (50% reported full resolution)
Contact Method Distribution
82% phone, 18% email
Common Reasons for Contact
Request for information, product/ service and website/ application
View full overview

How to Contact OurBus?

Most Popular Number:

(844) 800-6828

OurBus customer service offers various phone lines for calls related to their respective inquiries. In case of general queries, the company provides a toll-free OurBus phone number where users can talk to customer support representatives at 1-844-800-6828. Other services, such as customer care, would also be dealt with by OurBus phone number 1-747-236-6916. However, for any inquiries about the charter bus, you can simply contact them through their number, 1-877-522-8771. These OurBus phone numbers allow customers to seek help with travel bookings, ticketing, charter services, and more.

The different OurBus email addresses cater to various types of inquiries. If the inquiry concerns charter bus services, the proper email contact is charters@ourbus.com.
For general customer service concerns like public relations, the designated OurBus email is pr@ourbus.com. Similarly, for media-related inquiries, media@ourbus.com is the primary email for press inquiries. Responses via OurBus email may not be instant, but they can be a good way to get assistance for many concerns.

The OurBus corporate headquarters is at 79 Madison Ave., 8th Floor, New York 10016, United States. Customers with complicated issues that are otherwise difficult to handle online can visit the OurBus corporate office. However, it is recommended that they book an appointment first, and official correspondence can also be sent via mail to this address.

OurBus customer service offers 24/7 customer support, ensuring assistance is available anytime. Customers can reach support through multiple channels, including phone, email, and live chat. This round-the-clock availability ensures that travelers can get help with bookings, cancellations, or other urgent matters whenever needed.

To contact using the OurBus website, a customer simply needs to scroll down to the bottom of the page, which has a series of email addresses for different questions. Another helpful resource is the Help Center section, which lists the most common questions. The OurBus Live Chat is also available on the website. This option can immediately connect customers with the next available agent.

PissedConsumer Club

Contact Information

OurBus Website:

OurBus Help Center:

Corporate Office Address:

OurBus, Inc.
79 Madison Ave., 8th Fl.
New York, New York 10016
United States

Summary of OurBus Customer Service Calls

9 TOTAL
CALLS
01:56 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OurBus?

Request for Information Question:

  • “Rescheduled my trip”
  • “Booking information”

Website/ Application Question:

  • “Website won’t let me book an open bus”

Product/ Service Question:

  • “Booking problem”

Other Question:

  • “None of your *** business”
  • “The station”
  • “To find a bus ticket”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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