OttLite customer service can be reached at their toll-free number, 1-800-842-8848. Another local helpline to contact the team is 1-813-621-0058. To talk to the support team, the Ottlite support hours are Monday through Friday, from 8:30 AM to 5 PM EST. Using the Ottlite phone number, the support team handles various issues. These include product support, troubleshooting, lamp assembly, warranty and return inquiries, replacement parts, and questions related to orders. If you need help outside the hours of operation, you can submit a message through their Contact Us form on the Ottlite website.
To contact the OttLite customer service team by email, send your queries to custserv@ottlite.com. Customers are also asked to use the "Contact Us" form available on their website for a quicker response. In the OttLite support email, put a brief subject line and a detailed issue description. It usually takes two to three working days to resolve the concern via email. For faster response, contact the OttLite customer service team by phone.
OttLite Technologies, Inc. is at 1715 N. Westshore Blvd., Suite 950, Tampa, Florida 33607, United States. Customers may send written correspondence to the mentioned address for inquiries, product-related concerns, or warranty support. Those who prefer to visit the office in person for support should schedule an appointment in advance to ensure an OttLite customer service representative is available. For general assistance, it's often recommended to begin with the OttLite online contact form or customer service phone numbers to determine the most efficient way to address your request.
OttLite also offers a standalone customer service form on the OttLite website to assist customers with inquiries. To enable proper assistance, all fields of the contact request form must be completed before submission. The OttLite website also offers helpful tools, such as FAQs, troubleshooting videos, and detailed warranty and replacement information, enabling customers to resolve issues and find answers independently.
