11 of 23 Otis Elevator reviews

Update added by user Aug 04, 2015

the problem was resolved today i.e. 4/08/2015 at 6:30 P.M. and i have checked at 9:30 lift was again not working.

I have uploaded the pictures of "the Certificate Of Work Done" given by their engineers when they visited to repair the lift.

Date is mentioned on every certificate and this proves how frequently I have to complaint and how many times this lift caused problem.

Original review posted by user Aug 04, 2015

Otis is the worst escalators Company.I am using this lift for last 1 year and believe me it is so unreliable that it may stop working any time.It get hanged and i have to register a complaint atleast twice a week.their engineer visit and rectify the problem but with in next 20 days the same problem occurs.Seriously I think if i would have to face these kind of problems than i would have choosen a local lift.so, i suggest u must never choose this company if u are planning tob have an escelator/lift in your house or office.

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services

Reason of review:
Poor customer service
Preferred solution:
Company must check it properly and fix the problem.If not ableto do so then i would liable to knock the doors of consumer court.
Product or service
Otis Lift
Review category
review #677032

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11 of 23 Otis Elevator reviews

Aug 06, 2015 #1016479

We used them here to maintain 8 4-story elevators. A lift goes down twice a week. Every 2 months someone gets stuck in an elevator. This is a hospital.

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