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2.7

I have now replaced the both receivers (the part that goes in the ear) THREE times in 15 months. I really regret paying $10k for these unreliable pieces of *** The work for a while then just stop for no reason.

I have been using a dehumidifier as instructed, changing batteries, wax filters and cones regularly as instructed and still after max 6 months the receiver fails.

The supplier was helpful and supplied dehumidifier at no charge but when I asked the supplier about the warranty after the second replacement and they tried to say the receivers only have 1 year!! not 3 years as stated on the quote.

Reason of review: Bad quality.

Monetary Loss: $8000.

Preferred solution: Let the company propose a solution.

Oticon Pros: Friendly help when i rang.

Oticon Cons: Quality of hearing aid receiver.

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