Oticon - Receivers keep failing
I have now replaced the both receivers (the part that goes in the ear) THREE times in 15 months. I really regret paying $10k for these unreliable pieces of *** The work for a while then just stop for no reason.
I have been using a dehumidifier as instructed, changing batteries, wax filters and cones regularly as instructed and still after max 6 months the receiver fails.
The supplier was helpful and supplied dehumidifier at no charge but when I asked the supplier about the warranty after the second replacement and they tried to say the receivers only have 1 year!! not 3 years as stated on the quote.
Reason of review: Bad quality.
Monetary Loss: $8000.
Preferred solution: Let the company propose a solution.
Oticon Pros: Friendly help when i rang.
Oticon Cons: Quality of hearing aid receiver.
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