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Contact OTC Tools Customer Service

How to Reach a Person at OTC Tools

Verified Contact Information

Toll-Free Number:

  • 1-800-533-6127
Call Now
Send Message

Customer Service:

  • 1-507-455-7223
    International Customer Service
  • 1-800-344-4013
    Service Repair

Legal:

  • 1-888-432-6724
    Privacy Inquiries

Accessibility:

contact@us.bosch.com

Customer Service:

eservice.aa-as@us.bosch.com
Service Repair
inquiry@service-solutions.com

Legal:

privacy.policy@us.bosch.com
Privacy Inquiries

Technical Support:

tech@otctools.com
intl.inquires@service-solutions.com
International Customer Service

OTC Tools Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular OTC Tools Phone Number
1 (800) 533-6127
Most Popular OTC Tools Email Address
inquiry@service-solutions.com
Issue Resolution Rate
Low (13% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Cards, request for information, shipping and delivery
View full overview

How to Contact OTC Tools?

Most Popular Number:

(800) 533-6127
Total calls: 68 Issues resolved: 2 Last call: Jan 15, 2024

If you want to contact the company by phone, call (800) 533-6127. Otc Tools phone number for the International Customer Service department is (507) 455-7223. Do you have Service Repair inquiries and would like to speak to a support representative? If so, contact the company at (800) 344-4013.
Friday is usually the busiest day and customers who are short on time should call Otc Tools support on another day of the week.

Otc Tools email address for service repair inquiries is eservice.aa-as@us.bosch.com. To address general inquiries send an email to inquiry@service-solutions.com while international customers should send their questions to intl.inquires@service-solutions.com. Users who experience issues with the Otc Tools website should contact the company at contact@us.bosch.com and report the issues. If you seek technical assistance, please drop a line at tech@otctools.com to connect with the tech support team.

The corporate head office is based in Michigan. Otc Tools headquarters address is Bosch Automotive Service Solutions, Inc., 15000 N. Haggerty Road, Plymouth, MI 48170 USA. If you have issues or inquiries that need to be sent via mail, please direct them to the main office in Michigan.

At the moment Otc Tools website has neither an online form nor live chat. If you would like to connect with a live agent, you can call or send an email. If you visit the “Contact Us” page by following the link at the bottom of the page, you can see the full list of Otc Tools contact details such as phone numbers, emails, and mailing address.

PissedConsumer Club

Contact Information

OTC Tools Website:

OTC Tools Help Center:

Corporate Office Address:

Bosch Automotive Service Solutions, Inc.
28635 Mound Road
Wolverhampton, England 48092
United Kingdom

Other Info (opening hours):

Service and Technical Support Hours:

Monday - Friday: 8:00 AM - 8:00 PM (EST)


Additional Fax Numbers:
+1 (800) 955-8329 - Technical Support

+1 (507) 455-7063 - International Customer Service

+1 (507) 455-4318 - Service Repair


Additional Mailing Addresses:


Privacy Policy Administrator
38000 Hills Tech Drive
Farmington Hills, MI 48331


Digital Marketing Manager
655 Eisenhower Drive
Owatonna, MN 55060

More contact details

Fax:

+1 (800) 283-8665

Summary of OTC Tools Customer Service Calls

83 TOTAL
CALLS
00:00 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OTC Tools?

Cards Question:

  • “Need to set up a pin number”
  • “When do I get more money on my OTC card?”
  • “Lost card”

Request for Information Question:

  • “How to”
  • “To find out when card will refill”
  • “Not sure how to activate card”

Account Question:

  • “Want to know the balance”
  • “Check balances”
  • “The balance on my account is not right”

Shipping and Delivery Question:

  • “Did not receive my otc card yet.”
  • “Did not receive order”
  • “Did not receive my catalog”

Product/ Service Question:

  • “Can you buy food from supermarket”

Return/ Replace Question:

  • “Change of addtess”

Other Question:

  • “See if I can up date”
  • “Rye glasses”
  • “I cannot find the crank learn for a 2010equinox put in a used engine needs”

About

Related Companies

Bosch, Bosch India, Bosch Canada, Bosch UK, Bosch Australia

Summary

The products offered by OTC Tool are rather specialized and concern such categories as automotive specialty, electronic diagnostics, general purpose, fuel injection services, hydraulic-power components, heavy duty specials, pullers, accessories and shop equipment. The customers are advised to join the mailing list in order to be informed about the company's offers in time. Besides, there are online catalogues which demonstrate mechanical parts, motorcycle tools and all the already mentioned items. Service centers, manuals, replacement parts and all supportive information are available on the official site of OTC Tool. The company has a section of registered products and promotes its innovations in social networks. There are several departments on the territory of the USA, where the listed products can be bought and the main office is located in Owatonna, MN.

OTC Tools reviews and complaints

OTC Tools is ranked 216 out of 4515 in Equipment category

Compare OTC Tools Customer Service To

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