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Contact OrthoBanc Customer Service

How to Reach a Person at OrthoBanc

Verified Contact Information

Toll-Free Number:

  • 1-888-758-0585
Call Now
Send Message

Customer Service:

  • 1-800-636-6600
  • 1-423-680-7709

Accounting/ Billing:

  • 1-888-758-0585 ext 3
    Responsible Party Account Support

Legal:

  • 1-423-855-8370
    Privacy Inquiries

Sales/ Reservations:

  • 1-888-758-0585 ext 2

Customer Service:

customersupport@orthobanc.com
contractsupport@orthobanc.com
Provider On-Boarding Questions
orthobanc_training@orthofi.com
Training Questions

General Info:

marketing@orthobanc.com

Accounting/ Billing:

patientaccounts@orthobanc.com
Account Questions

Business Sales:

obsalesteam@orthofi.com

Legal:

compliance@orthobanc.com
Privacy Inquiries

OrthoBanc Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular OrthoBanc Phone Number
1 (888) 758-0585 ext 3
Average Calls duration
3 minutes
Issue Resolution Rate
Low (22% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, payments and charges
View full overview

How to Contact OrthoBanc?

The OrthoBanc phone number is (888) 758-0585. Consumers can call this number to speak to a company representative and learn more about the available financial solutions, request a risk review and get assistance with payment management, report technical issues with the OrthoBanc website navigation, and get assistance with other issues and inquiries. Please note that Thursdays have the longest wait times, and the best day of the week to contact the company by phone is Monday.

The OrthoBanc customer service email address for general questions is customersupport@orthobanc.com. To address provider onboarding questions, send them to contractsupport@orthobanc.com. Those who need to address training inquiries should contact the company at orthobanc_training@orthofi.com. If you have sales inquiries and would like to contact one of our sales agents, please send an email to obsalesteam@orthofi.com. To address account questions and concerns, please send a note to patientaccounts@orthobanc.com.

The OrthoBanc office hours are from 8:00 a.m. to 7:00 p.m. EST, Monday through Thursday. On Friday, the company is available between 9:00 a.m. and 5:00 p.m. EST. Please be aware that the OrthoBanc customer care department, as well as sales and other teams, are not available on New Year’s Day, Memorial Day, Independence Day, Labour Day, Thanksgiving Day, the Day After, Christmas Eve, Christmas Day, and New Year’s Eve.

If you like online communication, you can contact the company via email or submit a question via the OrthoBanc website. To submit a message, click on the “Contact Us’ button at the bottom of the page and select the “Responsible part support” option. After you complete the form and send the message, one of the company representatives will review your inquiry and prepare a response.

PissedConsumer Club

Contact Information

OrthoBanc Website:

OrthoBanc Help Center:

Corporate Office Address:

OrthoBanc, LLC
900 S. Broadway, Suite 100
Denver, Colorado 80209
United States

Other Info (opening hours):

Office Hours:

Monday - Thursday: 8:00am - 7:00pm EST

Friday: 9:00am - 5:00pm EST


Mailing Address:

OrthoBanc, LLC

Attn: Chief Compliance Officer

2835 Northpoint Blvd.

Hixson, TN 37343

More contact details

Why Customers Call OrthoBanc?

Top Reasons of Customers Calls

  • Payments and Charges 70%
  • Account 20%
  • Customer Inquiries & Issues 10%

Payments and Charges

70%
  • "Make a payment"
  • "Payment"
  • "Billing"

Account

20%
  • "Accounts"
  • "Balance"

Customer Inquiries & Issues

10%
  • "Shies"

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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