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Contact Orlando Utilities Commission Customer Service

Orlando Utilities Commission Phone Numbers and Emails

Customer Service Number:

  • (407) 423-9018
    Orange County (General questions and power outage or water trouble)
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Customer Service:

  • (407) 957-7373
    Osceola County (General questions and power outage or water trouble)
  • (407) 423-9100
    Other OUC departments
  • (407) 957-7344
    Water quality inquiries (Osceola County)

Emergency/ Hotline:

  • (407) 737-4222
    Report street light problems

Orlando Utilities Commission Emails:

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How to Contact Orlando Utilities Commission?

Most Popular Number:

(407) 423-9018
Orange County (General questions and power outage or water trouble)

If you have any questions or need further clarification about the company's services and offerings, contact OUC at 1-407-423-9018. This contact number ensures you receive help anytime regarding general inquiries, power outages, and water trouble. Next, use another phone number to contact OUC customer service in Osceola County. The number is 1-407-957-7373. If you must reach any other Orlando Utilities Commission corporate office department, dial 1-407-423-9100. For water quality inquiries, use OUC phone number 1-407-957-7344.

Orlando Utilities Commission corporate office has introduced a flexible range of work hours to accommodate the needs and wants of its customers. OUC office hours start at 8:00 AM and end at 4:00 PM EDT, Monday through Friday. This eight-hour window allows customers to seek assistance from OUC customer service, share their concerns with the experts, and get the necessary assistance. However, if you need to seek help outside of the OUC office hours, there is an alternative to writing an email. The address is pruchasing@ouc.com. This OUC 24-hour customer service is for suppliers and vendors. For queries regarding the company’s social media, email the OUC customer service at socialmedia@ouc.com.

The OUC corporate office is at Orlando Utilities Commission PO Box 3193 Tampa, Florida 32802, United States. You can visit this address during OUC office hours. So call the OUC corporate address during these hours, make an appointment with one of the customer service experts, and get your problems addressed and your doubts cleared. You can also use this address to send your correspondence. But there is a specific OUC mailing address for payments with bill stubs. The address is Orlando Utilities Commission, PO Box 31329, Tampa, FL 33631-3329.

Orlando Utilities Commission Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    71% phone 29% email
  • The best phone number to call Orlando Utilities Commission is 4074239018. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday and Monday.

  • People call Orlando Utilities Commission mainly because of staff, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Orlando Utilities Commission Website:

Orlando Utilities Commission Help Center:

Corporate Office Address:

Orlando Utilities Commission
PO Box 3193
Tampa, Florida 32802
United States

Other Info (opening hours):

Business hours: Monday through Friday, 8 a.m. - 4 p.m.


Payments with bill stub mail to:

Orlando Utilities Commission

PO Box 31329

Tampa Fl 33631-3329


For Supplier and Vendors:

OUC Procurement Office

100 West Anderson St.

Orlando, FL 32801

More contact details

Orlando Utilities Commission Rating Based on 2 Reviews

Rating details

1.1
more details
Product or Service Quality
Reliability
Billing Practices
Customer service

Rating stats

Rating trend

Summary of Orlando Utilities Commission Customer Service Calls

10 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Orlando Utilities Commission?

Staff Question:

  • “Start service at new address”
  • “Emergency problem with service”

Payments and Charges Question:

  • “Deposit”

Account Question:

  • “I need my account number and pin for 107autumn court”

Other Question:

  • “For the light”
  • “Water outage”

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