Contact Orion Telescopes Customer Service

If The Customer's purchase did not meet The Client's expectations, by law The Client have the right to withdraw from The User's purchase within seven working days of receiving The Client's item. If so, Website are happy to accept a return and refund the purchase price. Shipping and Handling charges are not refundable unless The User cancel The User's online purchase within seven working days of the day when The User of company services receive The Customer's purchase. In such a case, Orion Telescopes will refund the standard shipping charges The Client paid (premium charges for expedited shipping are not refundable). All returns require advanced return authorization which can be received by emailing eu.telescope.com at eureturns@telescope.com. The name, telephone number and email address for the person eu.telescope.com should contact for any additional information. The User may include an attachment of a scanned copy of the original packing list with the items being returned noted.

To read more: https://eu.telescope.com/custserv/custserv.jsp?pageName=Returns

To read more: https://eu.telescope.com/Gift-Center/Free-Shipping-Offers/pc/494/3560.uts

To read more: https://eu.telescope.com/content.jsp?pageName=TermsAndConditions

Welcome to the Orion Telescopes & Binoculars website, OrionTelescopes.eu (the "Site"). Orion Telescopes & Binoculars has created this Privacy Policy in order to set forth the principles governing Orion Telescopes's' information-gathering and dissemination practices in connection with the Site, including but not limited to such activities as the offering for sale of services and merchandise, as well as forums, chat rooms, personal profile pages, product reviews, article commentary, blogs, RSS feeds, newsletters and eCommerce, among other offerings (the "Web Site Activities"). Orion Telescopes & Binoculars has a strong commitment to the privacy of Company's Site's users. Please note that this Privacy Policy applies only to information collected through the Site and not to information collected offline or to information The Client may provide to any third-party sites to which Company's Site may link, except as expressly provided herein. For example, an IP address is a unique string of numbers that is assigned to The Client's computer by The Customer's Internet Service Provider.

To read more: https://eu.telescope.com/content.jsp?pageName=Privacy