Orion Telescopes Phone Numbers and Emails

Toll-Free Number:

  • (800) 447-1001

Customer Service:

  • (831) 763-7000

Orion Telescopes Emails:

Privacy Inquiries
Sales/ Reservations
For dealer inquiries, For order inquiries, For product inquiries
Technical Support
For website comments

Orion Telescopes Contact Information

Orion Telescopes Website:

Orion Telescopes Help Center:

Corporate Office Address:

Orion Telescopes and Binoculars
89 Hangar Way
Watsonville, California 95076
United States

Other Info (opening hours):


Monday - Friday: 9:00am - 5:00pm

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Summary of Orion Telescopes Customer Service Calls

00:19 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Orion Telescopes Customer Service?

Payments and Charges Question:

  • “Charge on card”

Other Question:

  • “Spend money”
  • “Need an accessory wheels for my 16" dobsonian”


Orion Telescopes Return Policy
If The Customer's purchase did not meet The Client's expectations, by law The Client have the right to withdraw from The User's purchase within seven working days of receiving The Client's item. If so, Website are happy to accept a return and refund the purchase price. Shipping and Handling charges are not refundable unless The User cancel The User's online purchase within seven working days of the day when The User of company services receive The Customer's purchase. In such a case, Orion Telescopes will refund the standard shipping charges The Client paid (premium charges for expedited shipping are not refundable). All returns require advanced return authorization which can be received by emailing eu.telescope.com at eureturns@telescope.com. The name, telephone number and email address for the person eu.telescope.com should contact for any additional information. The User may include an attachment of a scanned copy of the original packing list with the items being returned noted.
To read more: https://eu.telescope.com/custserv/custserv.jsp?pageName=Returns
Orion Telescopes Delivery Policy
To read more: https://eu.telescope.com/Gift-Center/Free-Shipping-Offers/pc/494/3560.uts
Orion Telescopes Terms of Service
To read more: https://eu.telescope.com/content.jsp?pageName=TermsAndConditions
Orion Telescopes Privacy Policy
Welcome to the Orion Telescopes & Binoculars website, OrionTelescopes.eu (the "Site"). Orion Telescopes & Binoculars has created this Privacy Policy in order to set forth the principles governing Orion Telescopes's' information-gathering and dissemination practices in connection with the Site, including but not limited to such activities as the offering for sale of services and merchandise, as well as forums, chat rooms, personal profile pages, product reviews, article commentary, blogs, RSS feeds, newsletters and eCommerce, among other offerings (the "Web Site Activities"). Orion Telescopes & Binoculars has a strong commitment to the privacy of Company's Site's users. Please note that this Privacy Policy applies only to information collected through the Site and not to information collected offline or to information The Client may provide to any third-party sites to which Company's Site may link, except as expressly provided herein. For example, an IP address is a unique string of numbers that is assigned to The Client's computer by The Customer's Internet Service Provider.
To read more: https://eu.telescope.com/content.jsp?pageName=Privacy
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