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Contact Original Grain Customer Service

Original Grain Phone Numbers and Emails

Legal:

  • (858) 988-1018

Original Grain Email:

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Original Grain Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Original Grain Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call Original Grain is 8589881018.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Original Grain may ask you for the following information to identify you as a customer: email, phone number or order id or tracking no.

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How to Contact Original Grain?

Most Popular Number:

(858) 988-1018
Total calls: 45 Issues resolved: 2 Last call: Jan 8, 2026

There is no Original Grain phone number for reaching out to the company regarding consumer inquiries. All customer-related questions can be sent via email. If you have privacy inquiries or any other legal issues, you can address them by phone, calling (858) 988-1018. For more convenience, there is also an AI assistant on the Original Grain website that allows addressing various inquiries.

The Original Grain email address is support@originalgrain.com. As an option, consumers can get in touch with the company on Instagram or send an email directly from the Original Grain website. To do that, you need to get to the “Contact Us” page and press the “Send Us an Email” button.

The corporate headquarters is located in San Diego. The Original Grain office address is 404 14th Street, San Diego, California 92101, United States. The company’s address for mailing inquiries is 4833 Santa Monica Ave, #7309, San Diego, CA 92167. Please be aware that the return address may differ from the corporate one. Thus, if you need to return your purchase, you should get in touch with the support department first.

There is no data about the company’s operation hours. It is more likely that the support team is available during the usual business hours. The Original Grain customer care may not be available during major holidays, and it’s recommended for customers to contact the company beforehand to receive updates on possible schedule changes.

For contacting the company online, you can send an email or use an AI-assisted live chat on the Original Grain website. If you want ot send an email, get to the “Contact Us” page and proceed with the “Send Us an Email” option. To use the virtual assistant, click on the message icon in the bottom right of the main page.

PissedConsumer Club

Contact Information

Original Grain Website:

Original Grain Help Center:

Corporate Office Address:

Original Grain
404 14th Street
San Diego, California 92101
United States

Other Info (opening hours):

Mailing Address:

4833 Santa Monica Ave

#7309

San Diego, CA 92167

More contact details

Original Grain Rating Based on 3 Reviews

Rating details

2.1
more details
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Style and Design

Rating stats

Rating trend

How Good is Original Grain's Customer Service?

Kaytlin Wua
Kaytlin Wua
Feels Disappointed | Jan 11, 2025

Can not get help, have to send alll my information and wait, received email on products was you answer. Got as Christmas present, beautiful watch but with no help to get the band sized, will have my family member send it back for refund.

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Jamari Upn
Jamari Upn
Feels Satisfied | Jun 07, 2024

I just want to be contacted please. 631-903-****

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Summary of Original Grain Customer Service Calls

45 TOTAL
CALLS
00:39 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Original Grain?

Product/ Service Question:

  • “New watch does not work”
  • “New purchase not working correctly. Jewelry store states mechanism might be defective”
  • “My wood grain watch broke the stem this is my favorite watch”

Request for Information Question:

  • “Check on order that is way late”
  • “About my order”
  • “Need to see how to get extra links for watch band”

Shipping and Delivery Question:

  • “Lost package”
  • “Missing package”
  • “Order tracking”

Return/ Replace Question:

  • “Change my order”

Payments and Charges Question:

  • “Can't find receipt and watch got scratched”

Other Question:

  • “Coding scratched”
  • “Need additional band lengths for my watch”
  • “Ring?”

Compare Original Grain Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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