Tampa, Florida

I received a necklace for Mother's Day 2013.I haven't even had the locket a year and one (1) rhinestone has fallen out and two (2) others have turned color.

When I contacted the company...they refused to help. I have several other pieces of jewelry that have rhinestones that I've owned for well over a year and still as beautiful as the day I purchased them. Sad and disappointed customer. I will never purchase an Origami product again!

Beautiful jewelry but of poor quality.

All I want is for the company to make it right.I don't think that's asking for much.

Review about: Origami Owl Necklace.

Review #472950 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Origami Owl?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
SHD Artist
Pueblo, Colorado, United States #781214
I am always saddened to hear of this kind of customer service. I also feel quite blessed that the company I am with doesn't operate like that. Customer service can make or break any business. If you love the concept, I'd invite you to stop by my Facebook page which is South Hill Designs by Kathy Nicholls.
Dallas, Texas, United States #780962
I think it is funny the person below asked if you have reached out to the designer. As a former designer, the designer would have to replace out of her own stock and have to eat the cost. Because even when you try to send stuff back to the company they don't respond to you. Awful awful business.
Good luck. If you call their customer service you will be put on hold for hours and given the runaround for weeks and months. You have been scammed like everyone else and it is not right. This company should be put of business. File a complaint with Arizona Consumer Affairs and the BBB. If we all do this, we can shut them down. Good luck to you and sorry this happened.
Shepherdsville, Kentucky, United States #778966
Did you reach out to the Designer to see if they can help? Sometimes even though its out of warranty they will exchange it for you.

You May Also Like

" My bracelet was a gift for mothers day. Three days of wearing it the chain broke. I fixed it my self so I can still wear it One month after..." Read more
"As one of O2's longer corporate employees I can assure everyone reading this that the company is in fact lying to you all. From Bella's b.s. backstory to the empty..." Read more
"Never have I had such a piece of junk in my jewelry collection. Its over priced and the worst quality. I have had to have my bracelet replaced three times..." Read more
"My chain and several charms have tarnished bad. I paid over 100. dollars between the charms and chain. This is nothing but expensive garbage. Im disapointed that that glamorize this..." Read more
"This man is a sexual predator he known to take women rob them and leave them helpless sometimes takes to another town. He preys on young singles mothers usually in..." Read more
"this photo is taken by ladder yesterday/tonight (24-3-2017) on timebucks right now. I'd really wanna ask you guys, how to earn 37.835 in timebucks, when timebucks does not count in..." Read more
"Few months ago I decided to go back on pof. I signed up for it, I even got a email saying it is registered, everything was fine in the beginning...." Read more
"I was told to wait for my battery order to arrive by the seller. order was valued $713USD The seller went into radio silence, would not reply to emails or..." Read more