Origami Owl - Non existent customer service - missing items never received
I had a party and got friends and family to order the necklaces and lockets.I was told my hostess credit included two half price items and a certain amount of free merchandise.
Three months later I'm still trying to get the locket I was supposed to receive. The consultant and company will not respond to me. I've sent repeated emails with no response. The company charged me and never provided the items.
I've been told this is typical - if anything goes wrong the company points blame on the consultant and the consultant goes missing. I have a piece of *** necklace and christmas themed charms but never got a locket to use and now it's January. The party and order was placed in October.
This is the worst customer service ever.
The quality of the merchandise is hit and miss.
If the company would at least respond to me that'd be a great start.What a rip off!!!!
More Review Details
What I liked
What I disliked
- Reports of poor customer service
- Customer service
- Never received product
- Reason of review:
- Poor customer service
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Review category
- Luxury / Jewelry
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