Houston, Texas
0 comments

Just call me Web Camim.I'm so frustrated by the lack of professionalism this so called legitimate online shopping company has shown me.

The service I received was horrible. I ordered a swimsuit. The first problem is it arrived late. The second problem, it was nothing like the picture.

It was a cheap looking rip off of the swimsuit I thought I was buying. My situation got worse when I tried it on. The swimsuit didn't fit. I called customer service.

Customer service tried to make me think I ordered the wrong suit and size by mistake. The problem is that I did NOT get what I ordered. I felt like customer service was intentionally trying to upset me to the point of just giving up and accepting the defected swimsuit. I asked to repeatedly to speak with another customer service agent.

When I finally did get transferred to someone else, that person was more rude than the first. Customer service made it clear that I wasn't getting a refund and if I wanted to return the swimsuit, I would have to pay for the shipping in addition to a restocking fee that would be charged to my credit card. I ask to speak to management. Customer service kept telling me management wasn't there and the only way to settle this is through them.

After 45 minutes of being transferred from one customer service rep to another, I was disconnected. I had to call back and start all over again. This happened 2 more times. I'm writing this review to warn others that you don't get what you pay for and they do everything to hinder you from returning the defective swimsuit.

If they do allow you to return it, you will have to pay them to take it back. Don't shop here.

You will be disappointed with the swimsuit, lack of customer service, and the difficulty they make it to return the swimsuit.Don't waste your time and money.

Review about: Swimsuit.

Review #731554 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

Had an Experience with Orchid Boutique?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Italian Style Clothing - Armani AG Milano jackets SCAM Italian Style Clothing "Got scammed in Irvine yesterday 10/6/15 on Culver drive, small shopping center. Italian rep coming from fashion show.... Looking for JW airport to catch is flight to Ny and Milano.... He wanted to..." Read more Promgirl - Review about Bridesmaid Dress from Bethesda, Maryland Promgirl "FALSE ADVERTISEMENT!! I don't usually write reviews, however this website deserves one. I had four girls purchase bridesmaids dresses for my wedding because the pictures online look amazing. Although, when..." Read more Modlily - They took my money and I have no clothes! Modlily "I ordered 5 dresses on 2/16/16 and spent $120. They took my money, and I have NO CLOTHES! There is no live chat, and if they get back to you,..." Read more Fashionmia - Fasionmia Great products and good prices Fashionmia "Fasionmia.com amazing! you can trust. they sale all type of fashion dress. and very reasonable prices, Some Item is very cheap ,you can not believe. First time i ordered clothes..." Read more Getblastednow - Dave Rupley "sold" me some Jeep stuff and never delivered Getblastednow "Dave, to his credit, is a very convincing *** man. He sold me a set of Rubicon tires and rims that he had advertised on Craigslist for $500.00. After a..." Read more CriCut - Design Space Doesn't Work! CriCut "I feel like I have wasted my money on this machine, I have only had it a month and I can barely get through a project even a small one..." Read more Zoom Tan Causes Cancer Zoom Tan "Tanning causes cancer. That's just a fact. According to the CDC: "Using a tanning bed, booth, or sunlamp to get tan is called indoor tanning. Exposure to ultraviolet (UV) rays..." Read more Rhinoshield cases are defective junk Rhinoshield "Not only are the cases defective junk when they don't arrive broken they don't work effectively and are made like complete junk. The bumper cases are loose and flimsy and..." Read more