Orchid Boutique - Free shipping?

5 of 8 Orchid Boutique reviews

I bought a suit from this company thinking that I was getting free shipping, and could send it back if it didn't fit. I knew that I would have to pay return shipping (which normally is a deal breaker for me when internet shopping, but was having a hard time finding a suit and willing to accept the risk.)

Of course, the suit doesn't fit, and it isn't until I go to return the suit that I see a note indicating that i will be charged for the free shipping because I am returning the suit, so $10 will be deducted from my order.

Package was shipped via FedEx, took over a week to be delivered.

Return shipping is 2-day priority mail with USPS and cost $5. I'm pretty sure this company just makes money by misleading customers and screwing them over. They are CAPITALIZING on the difficulty many experience when swimsuit shopping.

*** hath no fury...

This review is a subjective opinion of a user.
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More Review Details

Delivery Service
Customer service
Exchange, Refund and Cancellation Policy

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
Product or service
Suit Free Shipping
Review category
Footwear and Clothing
review #543854

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5 of 8 Orchid Boutique reviews

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