I bought a suit from this company thinking that I was getting free shipping, and could send it back if it didn't fit. I knew that I would have to pay return shipping (which normally is a deal breaker for me when internet shopping, but was having a hard time finding a suit and willing to accept the risk.)
Of course, the suit doesn't fit, and it isn't until I go to return the suit that I see a note indicating that i will be charged for the free shipping because I am returning the suit, so $10 will be deducted from my order.
Package was shipped via FedEx, took over a week to be delivered.
Return shipping is 2-day priority mail with USPS and cost $5. I'm pretty sure this company just makes money by misleading customers and screwing them over. They are CAPITALIZING on the difficulty many experience when swimsuit shopping.
*** hath no fury...
More Review Details
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Not as described
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Suit Free Shipping
- Review category
- Footwear and Clothing
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