0 comments
Not resolved

I bought a suit from this company thinking that I was getting free shipping, and could send it back if it didn't fit. I knew that I would have to pay return shipping (which normally is a deal breaker for me when internet shopping, but was having a hard time finding a suit and willing to accept the risk.)

Of course, the suit doesn't fit, and it isn't until I go to return the suit that I see a note indicating that i will be charged for the free shipping because I am returning the suit, so $10 will be deducted from my order.

Package was shipped via FedEx, took over a week to be delivered.

Return shipping is 2-day priority mail with USPS and cost $5. I'm pretty sure this company just makes money by misleading customers and screwing them over. They are CAPITALIZING on the difficulty many experience when swimsuit shopping.

*** hath no fury...

Review about: Suit Free Shipping.

Review #543854 is a subjective opinion of a user.

1.0
Website
Exchange, Refund and Cancellation Policy
Delivery Service
Customer service
Warranty
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not as described / $10
Preferred solution Full refund

Had an Experience with Orchid Boutique?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"My Nightmare Experience with the Customer Assistance Department of Ralph Lauren I have been an avid admirer and a regular customer of the brand Ralph Lauren for many years. This year..." Read more
"I purchased a pair of Steve Madden Shoes several years ago but never had the opportunity to wear them until today...they fit to perfection but they literally fell apart as..." Read more
"I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom..." Read more
"I ordered 5 dresses on 2/16/16 and spent $120. They took my money, and I have NO CLOTHES! There is no live chat, and if they get back to you,..." Read more
"They didn't remove burglar alarm of cloth, I told me to visit nearest Zara branch with the item. I told them, I have no time and no car , it..." Read more
"The seller shows pictures where you see a beautiful blouse with a certain design and quality and you get a poor quality product that doesn't look the same as in..." Read more
"I went to the store located in The Post Oak Mall in Collage Station TX on March 27,17 at 7:30 went to to get checked out Boone was around so..." Read more
"AVOID! AVOID! AVOID! This is a total scam. This company just prints low-resolution JPEGs on poster paper. I doubt the artwork is even theirs... I have been trying to resolve..." Read more