West Palm Beach, Florida
1.1K views 3 comments
100% full Not resolved

Started ORANGE THEORY – WEST PALM BEACH in May-charged May 1.Cancelled May 17.

Received a confirmation email on May 18 that I was cancelled but since I missed the cut off deadline I’d be charged one more one. Not happy about that but OK? They charged my card June 1 for June. That was the ONE MORE TIME.

They charged me again, for yet another time, on July 1 and refusing to give a refund – Manager Ashley Wehnes won’t even return a call. FRAUDSTERS. They take your credit card data and do as they please. Filed fraud charges with my credit card and bank.

DO NOT TRUST THEM. Work-outs nothing special either. REPETITIVE REPETITIVE REPETITIVE. Not good for body structure.

With so many work out places available – you don’t need to spend upwards of $80 per month to be treated so poorly.

RUN – DON’T WALK - AWAY FROM OT – HUGE RIP OFF.THEY HAVE NO UNDERSTANDING OF CUSTOMER SERVICE.

Review about: Orange Theory Fitness Membership.

I didn't like: That they steal money instead of earn it, Them stealing my money, West palm beach fl, Lack of managerial sauve, Terrible manager-ashley, West palm beach location.

Review #876251 is a subjective opinion of a user.

1.0
Staff
Value for money
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Billing Practices
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Overcharged and won't refund / $79
Preferred solution Full refund

Had an Experience with Orangetheory Fitness?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Ottawa, Ontario, Canada #1243979

we are fighting this now its a bunch of BS

Anonymous
to Anonymous #1243986

Keep fighting it. No American company is allowed to charges for services not rendered.

shana
Phoenix, Arizona, United States #1182719

SAME thing happened to me

You May Also Like

La Fitness Gym Facility Review La Fitness "...Dirty, filthy, safety hazard, no one cleans.We get there at 5 am weights are thrown everywhere and..." Read more Fit4less - Customer Care Review Fit4less "I've been looking forward to Fit4less opening for months now. I have been unable to get anyone's attention (through the locked doors) so I can get a look around. No..." Read more Anytime Fitness - Banned after submitting a negative review about unathorized baby in the gym Anytime Fitness "I posted the following review on Yelp - http://www.yelp.com/biz/anytime-fitness-alpharetta?hrid=2_4K_qenr1WTPQqRwcUk6A and was subsequently banned from their facility. Prior to leaving this review, I addressed my issue with CarolAnn Fitzpatrick (co-owner) over 2 months..." Read more Muv Fitness - Review in Fitness Centers category from Hartsville, South Carolina Muv Fitness "I am an employee (personal trainer) of Muv fitness in West Columbia, SC and am submitting a complaint on the performance of Lamaria Jamison. She is very unprofessional, uses profane..." Read more Burger King - Do not ever eat there unless you want to get sick...! Burger King "I stopped at a Burger King and I had planned to go to the drive-thru however there were about 10 cars in line and I was in a hurry as..." Read more Finalfantasyxivgil - I like this store so much Finalfantasyxivgil "I recently found on the Internet to buy Final Fantasy XIV Gil website, I found a lot, but no one to make me satisfied, my friend recommended to me a..." Read more AWStores.co 100% Real Company Awstores "Mohamd Usman here!! I’m father of 2 sons! was looking to start a business I saw Apple-Wholesale-Store.com! Paid them by T/T .. I was new so did not knew about..." Read more Dunkin Donuts - Almost Slipped And Fell In This... Dunkin Donuts "I stopped into my local Dunkin Donuts about 6:15 in the morning and it was very busy as everybody and their Uncle wanted hot coffee and something to eat. I..." Read more