Optumrx - Overcharge

110 of 349 Optumrx reviews

I placed a 90 day order. OptumRX sent me a 50 day supply and charged me for 90 days per my agreement. My doctor called the pharmacy to insure more was needed to last 90 days so that I would receive the correct amount.

OptumRX honored the doctor's request and sent out the additional medication to make up for the 90 day supply. The invoice AND Web site indicate a $0 balance.

However, mid March there was a $70 charge on my credit card. After 4 calls, and 3 weeks+ I was told that the accounting department had made the charge claiming it was owed for the "make up" the 90 days of product without advising me.

No resolution, so now I have to find somewhere else to go.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Pricing issue
Preferred solution:
Full refund
Monetary loss:
$70
Product or service
Pfizer Premarin Vaginal Cream Refill
Review category
Drug Stores and Drugs
review #832154

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110 of 349 Optumrx reviews

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