Optum Bank Phone Numbers and Emails

Toll-Free Number:

  • (877) 620-6194

Customer Service:

  • (866) 343-8902
    For Question About COBRA
  • (844) 553-7130
    For Question About HealthSafe ID
  • (877) 370-5329
    For Question About Prepaid Card
  • (866) 988-2006
    For Questions About Optum Bank Solutions
  • (855) 893-2300
    Medicare Advantage Medical Savings Accounts (MSA)
  • (877) 470-1771
  • (866) 234-8913
    Optum Bank HSA
  • (877) 298-2322
    Retiree Reimbursement Account (RRA)
  • (877) 462-5039
    UHC Members CERA Product
  • (877) 298-2305
    UnitedHealthcare RRA
  • (866) 257-3383
    Wealth Management
  • (800) 243-5543
  • (866) 309-8550
  • (800) 791-9361
  • (888) 445-8745

Accounting/ Billing:

  • (866) 301-6681
  • (844) 326-7967

Optum Bank Emails:

Accounting/ Billing
For Question About Transportation or CERA Benefits
Customer Service
For Questions About Optum Bank Solutions, Optum Bank-MyCDH, Reporting a Vulnerability
DMCA Inquiries
More phone numbers and emails Less phone numbers and emails

Optum Bank Contact Information

Optum Bank Website:

Optum Bank Help Center:

Corporate Office Address:

Optum Inc.
2525 Lake Park Blvd
Salt Lake City, Utah 84120
United States

Other Info (opening hours):


Monday - Friday: 7:00am - 6:00pm (Central Time)

Mailing Addresses:

DMCA Registered Agent

9900 Bren Road East,

Minnetonka, MN 55343

General Correspondence

P.O. Box 271629

Salt Lake City, UT 84127-1629

HSA Check

P.O. Box 60099

Newark, NJ 07101-8052

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Summary of Optum Bank Customer Service Calls

01:19 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From


Optum Bank Terms of Service
The Client represent and warrant that The User are at least 13 years of age, and that if The Client of Optum Bank are between 13 and 18 years of age a parent and/or guardian agrees to these Terms of Use on The Client's behalf. Certain portions of this website may be configured to permit users to post messages, comments, or other content. Any such content is only the opinion of the poster, is no substitute for The Customer's own research, and should not be relied upon for any purpose. Website may change, add or remove some or all of the Content on this website at any time. In addition, please note that although Company's goal is to provide accurate information, certain features that may be offered through this website, such as participating healthcare providers, pricing information or other Content, may not be accurate or up to date. In addition, please note that features of any product, service, account or plans described in this website may change over time as permitted by law, including benefit levels, items included in any formulary, pricing or lists of participating providers or other associated vendors.
To read more: https://www.optumbank.com/terms.html
Optum Bank Privacy Policy
Protecting personal information is important to Optum. It is Optum Bank's' policy to protect the confidentiality of Social Security numbers ("SSNs”) that Optum Bank receive or collect in the course of business. www.optumbank.com secure the confidentiality of SSNs through various means, including physical, technical, and administrative safeguards that are designed to protect against unauthorized access. It is Optum Bank's' policy to limit access to SSNs to that which is lawful, and to prohibit unlawful disclosure of SSNs. www.optumbank.com recognize that the privacy of The Client's personal information is important. The purpose of this policy is to let The User know how Website handle the information collected through the use of this website. Portions of this website may describe privacy practices applicable to specific types of information or to information provided on specific web pages.
To read more: https://www.optumbank.com/privacy.html
Optum Bank FAQ
To read more: https://www.optumbank.com/support/customer-support/faqs.html
Related Companies

UnitedHealth Group, United Healthcare, OptumRx, Med Express, Golden Rule Insurance

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