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Contact OptiComm Customer Service

OptiComm Phone Numbers and Emails

Customer Service:

  • +61 130 013 7800
    Residents
  • +6 139 024 9500

Investors/ Franchasing:

  • +61 130 073 7760

Sales/ Reservations:

  • +61 130 004 8054
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OptiComm Emails:

General Info
Sales/ Reservations
investors@unitigrouplimited.com
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How to Contact OptiComm?

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PissedConsumer Reporter
How to Contact OptiComm?

For immediate assistance, contact the OptiComm customer service specialist by phone at the following number: +61 130 013 7800. This is the primary line that fits a wide range of matters. You can contact the specialist regarding questions about the wholesale network provider for residents, service providers, and developers. Regarding investor relations or franchising, call +61 130 073 7760. Before calling, formulate your questions correctly, without using complex information and asking several questions at once. It can be confusing for the operator. It is better to prepare your questions in advance and ask them gradually.

To reach out to the OptiComm customer service manager in writing, use the following email: info@opticomm.net.au. This channel of communication fits general matters related to company service. If your inquiry is related to investor relations, contact OptiComm at investors@unitigrouplimited.com. When composing your email, include any relevant details, such as a brief description of your issue, to ensure a prompt and accurate response.

The OptiComm headquarters address is 22 Salmon Street, Melbourne, Victoria 3207, Australia. This is where the company's main operations are based. If you have correspondence that requires detailed reviewing by the company CEO or specialists from certain departments in person, send it to the mentioned address.

To contact the OptiComm specialist via the official company website, click on the “Get in touch” button or go to the “Contact us” page from the bottom menu. In any case, you’ll be directed to the page with various options tailored to specific needs. To communicate with the OptiComm customer service specialist in writing, click on the “Contact Opticomm” button, and you’ll be directed to a contact form. Need to report a TV fault? Click on “Report a TV fault”, after which you’ll access the dedicated submission form.

OptiComm Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call OptiComm is 611300137800. 83% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Monday.

  • People call OptiComm mainly because of product/ service, request for information and staff.

View full overview ›
PissedConsumer Club

Contact Information

OptiComm Website:

OptiComm Help Center:

Corporate Office Address:

OptiComm Ltd
22 Salmon St,
Melbourne, Victoria 3207
Australia

Other Info (opening hours):

Locations:

Brisbane

Unit 10a, 58 Metroplex Avenue,

Murarrie QLD 4172

Sydney

Unit 1, 6-8 Herbert St,

St Leonards, NSW 2065

Western Australia

Unit 9, 28 Belmont Avenue,

Rivervale WA 6103

More contact details

OptiComm Rating Based on 3 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Value for money
Customer service
Advertised vs Delivered

Rating stats

Rating trend

Summary of OptiComm Customer Service Calls

24 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OptiComm?

Product/ Service Question:

  • “The optical network terminal box not working”
  • “Outage”
  • “Complaint regards ONT box not fitted for 2 weeks”

Request for Information Question:

  • Technician appointment waiting for 3 days
  • “Technician appointment”
  • “Where can i get a replacement fibre connection modem from as the one in my garage has stopped working it 13 years old”

Website/ Application Question:

  • “Opticomm box installation”

Staff Question:

  • “Service hardware broken”

Other Question:

  • “Register my address”
  • “Transition”

Compare OptiComm Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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