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Contact OptiComm Customer Service

How to Reach a Person at OptiComm

Verified Contact Information
  • +61 130 013 7800
    Residents

Customer Service:

  • +6 139 024 9500

Investors/ Franchising:

  • +61 130 073 7760

Sales/ Reservations:

  • +61 130 004 8054
Send Message

General Info:

info@opticomm.net.au

Sales/ Reservations:

sales@opticomm.net.au
investors@unitigrouplimited.com

OptiComm Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular OptiComm Phone Number
+61 130 013 7800
Most Popular OptiComm Email Address
info@opticomm.net.au
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
84% phone, 16% email
Common Reasons for Contact
Product/ service, request for information and staff
View full overview

How to Contact OptiComm?

How to Contact OptiComm?

For immediate assistance, contact the OptiComm customer service specialist by phone at the following number: +61 130 013 7800. This is the primary line that fits a wide range of matters. You can contact the specialist regarding questions about the wholesale network provider for residents, service providers, and developers. Regarding investor relations or franchising, call +61 130 073 7760. Before calling, formulate your questions correctly, without using complex information and asking several questions at once. It can be confusing for the operator. It is better to prepare your questions in advance and ask them gradually.

To reach out to the OptiComm customer service manager in writing, use the following email: info@opticomm.net.au. This channel of communication fits general matters related to company service. If your inquiry is related to investor relations, contact OptiComm at investors@unitigrouplimited.com. When composing your email, include any relevant details, such as a brief description of your issue, to ensure a prompt and accurate response.

The OptiComm headquarters address is 22 Salmon Street, Melbourne, Victoria 3207, Australia. This is where the company's main operations are based. If you have correspondence that requires detailed reviewing by the company CEO or specialists from certain departments in person, send it to the mentioned address.

To contact the OptiComm specialist via the official company website, click on the “Get in touch” button or go to the “Contact us” page from the bottom menu. In any case, you’ll be directed to the page with various options tailored to specific needs. To communicate with the OptiComm customer service specialist in writing, click on the “Contact Opticomm” button, and you’ll be directed to a contact form. Need to report a TV fault? Click on “Report a TV fault”, after which you’ll access the dedicated submission form.

PissedConsumer Club

Contact Information

OptiComm Website:

OptiComm Help Center:

Corporate Office Address:

OptiComm Ltd
22 Salmon St,
Melbourne, Victoria 3207
Australia

Other Info (opening hours):

Locations:

Brisbane

Unit 10a, 58 Metroplex Avenue,

Murarrie QLD 4172

Sydney

Unit 1, 6-8 Herbert St,

St Leonards, NSW 2065

Western Australia

Unit 9, 28 Belmont Avenue,

Rivervale WA 6103

More contact details

Summary of OptiComm Customer Service Calls

46 TOTAL
CALLS
00:00 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OptiComm?

Product/ Service Question:

  • “Connecting to the internet”
  • “For internet service”
  • “Internet not working”

Request for Information Question:

  • “Questions re opticom tv network closure”
  • Technician appointment waiting for 3 days
  • “Technician appointment”

Website/ Application Question:

  • “Opticomm box installation”

Staff Question:

  • “Service hardware broken”

Other Question:

  • “Date of turning of fat in Blake’s crossing”
  • “Shutting down live tv”
  • “Outrage”

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