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Contact Open Infra Customer Service

Open Infra Phone Numbers and Emails

Toll-Free Number:

  • (855) 910-6050
    USA
Call customer service
Send Message

Customer Service:

  • +49 800 001 0160
    Germany
  • +4 610 492 7100
    Sweden
  • +44 204 577 1052
    United Kingdom

General Info:

  • +44 808 175 0904
    United Kingdom

Open Infra Emails:

Customer Service
Germany, Sweden, United Kingdom, USA
Legal
Privacy Inquiries
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How to Contact Open Infra?

Most Popular Number:

(855) 910-6050
USA
Total calls: 17 Issues resolved: 2 Last call: Mar 25, 2025
author avatar
PissedConsumer Reporter

You can reach the Open Infra customer service team using geographic phone numbers based on location. Call the United States at their toll-free Open Infra phone number: 1-855-910-6050. The designated Open Infra contact number is +49-800-001-0160 to service German customers, while Swedish customers can use +46-10-492-7100. Customers in the United Kingdom can reach general information by calling +44 808 175 0904, and the Open Infra support team can be contacted at +44-204-577-1052. These Open Infra phone numbers are designed to answer questions about the service, billings, and technical support.

For customer services, region-specific Open Infra support email addresses are made available. If you are from Germany, direct your questions to info-de@openinfra.com. For Sweden, you can send your questions to the Open Infra support team at kundtjanst@openinfra.com. For customers based in the USA, the designated Open Infra customer service email address is customerservice.us@openinfra.com, while for the United Kingdom, it is info.uk@openinfra.com. To solve your legal or privacy issues, you should send your questions to datenschutz@openinfra.com.

Open Infra customer service hours vary by location. The Florida support team is available Monday through Friday from 9 AM to 9 PM and Saturday through Sunday from 9 AM to 6 PM. Texas support is available Monday through Friday from 8 AM to 8 PM and Saturday through Sunday from 8 AM to 5 PM. The Open Infra customer service team is also available via email at customerservice.us@openinfra.com or 1-855-910-6050.

Open Infra support can be obtained online via their website. On the website, you will be required to select your country, such as Sweden, Germany, the USA, the UK, or Norway. For instance, selecting the USA will direct you to the official US website, where you will find the corresponding contact information, including email addresses, phone numbers, business hours, and office addresses. You can then choose the most appropriate means of contacting the Open Infra customer service team.

Open Infra Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Open Infra is 8559106050. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Sunday and Thursday. The average call time is 1 minute.

  • Be prepared for the call as Open Infra may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Open Infra Website:

Open Infra Help Center:

Corporate Office Address:

Open Infra Inc.
520 N Loop 288
Denton, Texas 76209
United States

Other Info (opening hours):

Other Locations:

Open Infra GmbH

Schmiedestraße 2A

15745 Wildau

Deutschland


12061 Clarence Dr

Frisco, Texas 75034

United States


Open Infra Networks AB

Lings väg 2

16970 Solna

Schweden


Florida Hours:

Monday - Friday: 9:00am - 9:00pm

Saturday - Sunday: 9:00am - 6:00pm


Texas Hours:

Monday - Friday: 8:00am - 8:00pm

Saturday - Sunday: 8:00am - 5:00pm

More contact details

Open Infra Rating Based on 4 Reviews

Rating details

2.0
more details
Value for money
Website
Customer service
Warranty

Rating stats

Rating trend

How Good is Open Infra's Customer Service?

terry T Opq
terry T Opq
Feels Neutral | May 30, 2024

when the agent came directly to my house

Read full quote
Avanna Sba
Avanna Sba
Feels Disappointed | Apr 01, 2024

The young lady who assisted me was very sweet and took care of the issue, which was being billed by Open Infra without even receiving service yet.

Read full quote

Summary of Open Infra Customer Service Calls

17 TOTAL
CALLS
01:10 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Open Infra?

Payments and Charges Question:

  • “Still charging me after I cancelled my account”
  • “I got charged twice 2 days apart”
  • “When is my bill due and how do I make a payment”

Staff Question:

  • “No Service”
  • “Service outage”
  • “To get fiber optic service in my home”

Product/ Service Question:

  • “Reconnect service”
  • “Broad band not working”
  • “Internet not working. Never has”

Activation/ Cancellation Question:

  • “To cancel”
  • “Want to cancel”
  • “Cancel appointment”

Other Question:

  • “Down”
  • “No intranet for 18 hrs”

Compare Open Infra Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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