Ontrack Phone Numbers and Emails

Toll-Free Number:

  • (855) 435-1883
Send Message

Customer Service:

  • (952) 562-2003

Legal:

  • (800) 872-2599

Ontrack Emails:

Customer Service
Legal
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Ontrack Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Ontrack is 8554351883. 60% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Wednesday, while the shortest are on Tuesday and Thursday.

  • People call Ontrack mainly because of staff, employment, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Ontrack Website:

Ontrack Help Center:

Corporate Office Address:

KLDiscovery Ontrack, LLC
9023 Columbine Road
Eden Prairie, Minnesota 55347
United States

Other Info (opening hours):

Other Locations:

8201 Greensboro Drive, Suite 300A

McLean, Virginia 22102


9500 Arboretum Blvd. Suite L2-120

Austin, TX 78759

More contact details

Ontrack Rating Based on 1 Reviews

Rating details

1.5
more details
Discounts and Special Offers
Privacy and Data Security
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of Ontrack Customer Service Calls

57 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ontrack?

Shipping and Delivery Question:

  • “Because my package has wrong address”
  • “Package undeliverable”
  • “Package delivered to wrong address”

Employment Question:

  • “My paycheck”

Request for Information Question:

  • “Information about an employee”
  • “I would like to know the update on my package that I never received I would really appreciate it if on some way they can get it back from where they mistakenly dropped it off …”

Staff Question:

  • “Rude talked”
  • “Customer service. Why are you asking?”

Account Question:

  • “Day force account”

Return/ Replace Question:

  • “Need to change my address”

Product/ Service Question:

  • “Damaged items”

Other Question:

  • “Call”
  • “What to speak to a live person”
  • “Verify information”

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