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Contact OnShift Customer Service

How to Reach a Person at OnShift

Verified Contact Information

Toll-Free Number:

  • 1-800-385-1494
Call Now
Send Message

Customer Service:

  • 1-216-333-1353

Customer Service:

support@onshift.com
walletsupport@payactiv.com

Legal:

privacy@onshift.com
Privacy Inquiries
legal@onshift.com
info@onshift.com

OnShift Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular OnShift Phone Number
1 (800) 385-1494
Average Calls duration
2 minutes
Most Popular OnShift Email Address
info@onshift.com
Issue Resolution Rate
Low (5% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Account, request for information and product/ service
View full overview

How to Contact OnShift Customer Service?

The OnShift Contact Number is (800) 385-1494. This toll-free contact is accessible for customers with diverse intents necessitating communication with the organization. Take heed of the time zone alignment, as the toll-free number operates in Eastern Time (ET). Adjust your calling endeavors to synchronize with this temporal reference.
For those inclined towards direct interaction, the regional OnShift Number stands at (216) 333-1353. This line can be accessed through direct dialing or by appending extension x2 to the call. The local line also conforms to the Eastern Time zone.

For reaching out to OnShift Customer Support through their web platform, initiate by logging into your OnShift account. After accessing your account, select the "Help" button, leading you to the support segment. Here, peruse informative articles, engage with the user community, or directly dispatch a support ticket. The digital support ticketing mechanism empowers you to articulate your concern, securing aid from the OnShift support crew. This support crew extends their availability around the clock, guaranteeing assistance accessibility irrespective of the time of day or night.

For general inquiries or assistance, dispatch a message to info@onshift.com, the designated OnShift customer service email. Expect a prompt response from the OnShift team, who endeavors to swiftly address and resolve your concerns. Enhance the efficacy of your communication by furnishing comprehensive details in your email.
For matters specifically linked to the OnShift Wallet, reach out via walletsupport@payactiv.com. This email is exclusively earmarked for addressing queries or issues related to the wallet's OnShift Support facets.

Situated at 1621 Euclid Avenue, Cleveland, Ohio 44115, United States, lies the OnShift Address, housing the epicenter of the company's operations and serving as the nucleus for primary administrative operations. Should there be a necessity to dispatch any written communication to OnShift, this designated address stands at your disposal. Nonetheless, for expeditious OnShift Customer Support requisites, the more efficacious channels are telephonic or electronic, strategically designed to furnish instantaneous assistance.

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Contact Information

OnShift Website:

OnShift Help Center:

Corporate Office Address:

OnShift, Inc.
1621 Euclid Avenue
Cleveland, Ohio 44115
United States

Why Customers Call OnShift?

Top Reasons of Customers Calls

  • Account 43%
  • Customer Inquiries & Issues 15%
  • Request for Information 11%
  • Product/ Service 9%
  • Return/ Replace 7%
  • Payments and Charges 4%
  • Website/ Application 4%
  • Cards 4%
  • Shipping and Delivery 2%

Account

43%
  • "I lost my on shift account"
  • "Can't login OnShift"
  • "Can't log in"

Customer Inquiries & Issues

15%
  • "Why didn't I get my earrings yet"
  • "Can't register my device"
  • "Can't set up"

Request for Information

11%
  • "Need help with a schedule an orange shift password"
  • "I need help with the app"
  • "Support"

Product/ Service

9%
  • "To see all available work in my area"
  • "Cannot access my money says it isn't working X 3 wks now"
  • "Not able to access open available shifts"

Return/ Replace

7%
  • "I want to change my password"
  • "I lost my on shift email address so I want to change it"
  • "I need to change the phone number on the account"

Payments and Charges

4%
  • "Funds not showing"
  • "Wallet is not showing up on app"

Website/ Application

4%
  • "Download error"
  • "App not working"

Cards

4%
  • "Card need put on file"
  • "New cards refs added"

Shipping and Delivery

2%
  • "Can't get the app to load"

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Why You Can Trust Our Contact Information

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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