OnPoint Community Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 527-3932

Customer Service:

  • (503) 228-7077
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OnPoint Community Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call OnPoint Community Credit Union is 8005273932. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday and Wednesday.

  • People call OnPoint Community Credit Union mainly because of account, cards, payments and charges.

PissedConsumer Club

Contact Information

OnPoint Community Credit Union Website:

OnPoint Community Credit Union Help Center:

Corporate Office Address:

OnPoint Community Credit Union
P.O. Box 3750, 2701 NW Vaughn Steet, Suite 800,
Portland, Oregon 97208
United States

OnPoint Community Credit Union Rating Based on 3 Reviews

Rating details

2.8
more details
Reliability
Interest Rate
Billing Practices
Website

Rating stats

Rating trend

Summary of OnPoint Community Credit Union Customer Service Calls

30 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call OnPoint Community Credit Union?

Payments and Charges Question:

  • “Your MTM machine there stole my money and 9/30/23 and l need pay my bills or sorry l be suit for the $117 dollar there EASTPORT”
  • “Fraud”
  • “Can't access bill payment”

Account Question:

  • “Cannot access account as it is currently locked out”
  • “New account”
  • “Lock on my account”

Request for Information Question:

  • “I don't remember my login information”
  • “Bal inquiry”

Cards Question:

  • “Card not working”

Product/ Service Question:

  • “Can't withdraw money”

Staff Question:

  • “Customer service”

Other Question:

  • “Where's the Newberg branch”
  • “When will my social security retirement benefit get deposted”
  • “To authenticate check”

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