Skip to content
Write review For Business
  • Login

Contact Onkyo Customer Service

Onkyo Phone Numbers and Emails

Toll-Free Number:

  • (800) 229-1687
Call customer service

Customer Service:

  • +8 166 226 7343
    Osaka, Japan
  • +8 133 242 0100
    Tokyo, Japan
  • +8 166 747 9170
Is this your business?

Onkyo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Onkyo is 8002291687. 86% of consumers used this number to address their issues and concerns.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Friday. The average call time is 11 minutes.

  • Be prepared for the call as Onkyo may ask you for the following information to identify you as a customer: email, first and last name or address or zip code.

View full overview ›
PissedConsumer Club

Contact Information

Onkyo Website:

Onkyo Help Center:

Corporate Office Address:

Onkyo Home Entertainment Corporation LTD
Lux Building 1-1-41 Kawamata
Higashi-Osaka, Osaka 577-0063
Japan

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 6:00pm


Other Locations:

Kitahama Chuo Bldg., 2-2-22 Kitahama,

Chuo-ku, Osaka, 541-0041

Japan

Fax: +81 06-6226-7274


2-3-12 Yaesu, Chuo-ku,

Tokyo 04-0028

Japan

Fax: +81 03-3242-3301

More contact details

Fax:

+81 06 6747-9196

Onkyo Rating Based on 3 Reviews

Rating details

4.7
more details
Price Affordability
Diversity of Products or Services
Customer service
Product or Service Quality

Rating stats

Rating trend

How Good is Onkyo's Customer Service?

walter h Qms
walter h Qms
Feels Satisfied | Jul 18, 2024

Very attentive and cared about my concern

Read full quote
Breia Bsr
Breia Bsr
Feels Disappointed | Jul 03, 2024

I am waiting for a response email from Onkyo to resolve the issues.

Read full quote

Summary of Onkyo Customer Service Calls

22 TOTAL
CALLS
10:48 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Onkyo?

Product/ Service Question:

  • “Car Audio system query”
  • “Amplifier not working”
  • “Connection issues”

Account Question:

  • “TX Sr 393 ng code”

Other Question:

  • “Car sterio”
  • “Cannot reset TX-SR602”
  • “ONKYO TXNR 545 IS NG SLSRBLBR MODE”

Compare Onkyo Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Onkyo? What happened? What can we help you with?
Submit review Don't show this popup