Contact Onfido Customer Service
Onfido Phone Numbers and Emails
Customer Service:
-
+44 208 152 5321London, UK
-
+436 647 553 8531
Onfido Emails:
How to Contact Onfido?
Onfido Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Onfido is 442081525321. 90% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday and Friday.
People call Onfido mainly because of product/ service, account and activation/ cancellation.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Onfido is 442081525321. 90% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday and Friday.
People call Onfido mainly because of product/ service, account and activation/ cancellation.
The best email to contact Onfido is info@onfido.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Onfido Website:
Onfido Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
New York, USA
1460 Broadway,
New York,
NY 10036, USA
Albuquerque, USA
7400 Tiburon St NE Suite F,
Albuquerque,
NM 87109, USA
Lisbon, Portugal
R. Alexandre Herculano 38 3 Piso,
1250-011 Lisboa, Portugal
Evora, Portugal
P.I.T.E Rua Circular Norte
Edificio NERE,
7005-841 Évora, Portugal
Singapore
109 North Bridge Rd,
Singapore 179097 Singapore
Summary of Onfido Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Onfido?
Product/ Service Question:
- “Complaint”
- “Problems with id check for car insurance”
- “I am trying to get loan frlm sainsbury but i cannot upload my id”
Account Question:
- “Verify identity”
Request for Information Question:
- “Verification not working”
- “Help in ID check”
Payments and Charges Question:
- “Fraude potentielles”
Staff Question:
- “Opt out your service”
Activation/ Cancellation Question:
- “Want to cancel my pot on wagestream as I can’t comfirm my identity”
Return/ Replace Question:
- “Complaint about returning my mo ey for the verification process”
Other Question:
- “Call”
- “To get farther on my affirm”
- “ID”
Compare Onfido Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
