Onfido Phone Numbers and Emails

Customer Service:

  • +44 208 152 5321
    London, UK
  • +436 647 553 8531
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Onfido Emails:

Customer Service
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Onfido Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call Onfido is 442081525321. 90% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday and Friday.

  • People call Onfido mainly because of product/ service and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Onfido Website:

Onfido Help Center:

Corporate Office Address:

Onfido Ltd
3 Finsbury Ave,
London, England EC2M 2PA
United Kingdom

Other Info (opening hours):

Other Locations:

New York, USA

1460 Broadway,

New York,

NY 10036, USA

Albuquerque, USA

7400 Tiburon St NE Suite F,


NM 87109, USA

Lisbon, Portugal

R. Alexandre Herculano 38 3 Piso,

1250-011 Lisboa, Portugal

Evora, Portugal

P.I.T.E Rua Circular Norte

Edificio NERE,

7005-841 Évora, Portugal


109 North Bridge Rd,

Singapore 179097 Singapore

More contact details

Onfido Rating Based on 2 Reviews

Rating details

more details
Diversity of Products or Services
Billing Practices
Price Affordability

Rating stats

Rating trend

Summary of Onfido Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Onfido?

Product/ Service Question:

  • “Problems with id check for car insurance”
  • “I am trying to get loan frlm sainsbury but i cannot upload my id”
  • “Cant access some features on wagestrean”

Return/ Replace Question:

  • “Complaint about returning my mo ey for the verification process”

Request for Information Question:

  • “Verification not working”

Other Question:

  • “Verify identity”
  • “To get farther on my affirm”
  • “ID”

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