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Contact Onewheel Customer Service

How to Reach a Person at Onewheel

Verified Contact Information

Toll-Free Number:

  • 1-800-283-7943
Call Now
Send Message

Technical Support:

  • 1-831-889-0294
    Mobile App

Customer Service:

orders@onewheel.com
Orders

General Info:

info@onewheel.com

Sales/ Reservations:

sales@onewheel.com

Technical Support:

support@onewheel.com
Mobile App
dataprivacy@onewheel.com
Privacy Inquiries

Onewheel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Onewheel Phone Number
1 (800) 283-7943
Average Hold Time
00:02:27
Average Calls duration
2 minutes
Most Popular Onewheel Email Address
orders@onewheel.com
Onewheel Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Medium (44% reported full resolution)
View full overview

How to Contact Onewheel?

The Onewheel phone number is (800) 283-7943. Customers can get in touch with the support team and ask questions about the available boards and accessories, apparel, and customization options. Customer care members can assist you with your order, resolve shipping or payment issues, provide details on repair services, and share safety tips. Customers experiencing issues with the Onewheel app should call (831) 889-0294 for technical assistance.

The Onewheel email for general inquiries is info@onewheel.com. If you have issues with the order or seal, contact consumer assistance at orders@onewheel.com. The corporate sales department can be reached at sales@onewheel.com, while concerns regarding the mobile app should be sent to support@onewheel.com. To address privacy inquiries or connect with the legal team, please email dataprivacy@onewheel.com.

The Onewheel headquarters is located in Santa Cruz. The corporate address is Future Motion Inc., 1201 Shaffer Road, Santa Cruz, California 95060, United States. Send your letters here if you urgently need ot get in touch with the company by mail. If you have a return issue, contact the support team for the return address procedure and address information.

There is no specific information about the company’s support hours on the Onewheel website. However, customers can reach the phone line during normal business hours. If you require additional information about the company’s schedule, please send an email with your questions.

You can contact the company via email and via its website. Customers who wish to proceed with sending a message via the Onewheel website should follow the “Email Us” link at the bottom of the page and click the “Submit a request” button located in the top right corner of the screen.

PissedConsumer Club

Contact Information

Onewheel Website:

Onewheel Help Center:

Corporate Office Address:

Future Motion Inc
1201 Shaffer Road
Santa Cruz, California 95060
United States

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 4:00pm

More contact details

Why Customers Call Onewheel?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Product/ Service 25%
  • Request for Information 19%
  • Return/ Replace 6%

Customer Inquiries & Issues

50%
  • "Sales issues"
  • "Sales"
  • "My antique bike will not turn on at all"

Product/ Service

25%
  • "Connecting app and full reset after connecting"
  • "Broken onewhel"

Request for Information

19%
  • "Inquiry about a classic"
  • "My board is under repair and I have a question"
  • "My boards under repair and I have a question"

Return/ Replace

6%
  • "Tire change"

Compare Onewheel Customer Service To

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Why You Can Trust Our Contact Information

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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