Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I bought the bought from OWYG at a Florida boat show. The boat will be used on Lake Tahoe.

It was a used boat but only had 14 engine hours so still covered under warranty. I know warranty on a Chris Craft on Lake Tahoe is difficult so I had the boat inspected prior to sending to me. Also I needed new high altitude props. Since I don't have a trailer yet, I also wanted those installed prior to sending the boat.

After inspection there were several warranty repairs required. Well they sent the boat as if the repairs were made and props changed out. Well when the boat delivered (in the water since I have no trailer yet) no repairs were made and no props changed. They claimed props were backordered for several months and now I'd have to deal with a local dealer (not on lake).

To make matters worse, the boat was missing its covers. When I contacted them (or tried) they stated covers aren't included. Yet I have written proof from the sales person that they should've been in the bow compartment of the boat and that they must have been lost or stolen while they were inspecting the boat. Now they want me to pay for covers and they won't return emails or phone calls.

I've tried to work with sales person, sales manager, several parts department people. No response.

Very frustrating! The story could actually go on but I'm done with them

User's recommendation: Find another source to buy your dream boat.

Preferred solution: I want the covers for my boat.

OneWater Yacht Group Pros: Pre sales.

OneWater Yacht Group Cons: Lack of post sales and ethics.

Location: 801 Seabreeze Boulevard, Fort Lauderdale, Florida 33316, United States

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

OneWater Yacht Group Reviews

  1. 1 review
  2. 0 reviews
  3. 0 reviews
  4. 0 reviews
  5. 0 reviews
OneWater Yacht Group reviews