Contact One Medical Customer Service

The company provides several One Medical email addresses, each designed for resolving specific matters. Regarding medical records, contact the company at medicalrecords@onemedical.com. Have technical issues with the One Medical app? Report them to techsupport@onemedical.com. To share your feedback about company services, use the following One Medical contact: feedback@onemedical.com. For media inquiries, reach out to the dedicated specialist at press@onemedical.com. Are you interested in beginning a supplier partnership with One Medical? Email StrategicSourcing@onemedical.com by indicating your company name and contact information.

The One Medical headquarters is located at One Embarcadero Center Suite 1900 San Francisco, CA 94111. This is the central hub, where key departments are centralized. Use the mentioned One Medical address to send corporate letters, documents, or other correspondence. For customer-related inquiries, contact the customer care department through dedicated channels such as phone or email.

One Medical customer service is provided Monday through Friday from 8 a.m. to 10 p.m. ET, and from 10 a.m. to 8 p.m. ET on weekends and bank holidays. Regarding Video Chat in the app, such an option is available 24/7. We recommend clarifying business hours, as they may change. You can do it on the “Contact us” page of the company’s website.

The One Medical website provides several options for online communication on the “Contact us” page, where you can go from the bottom menu. Once there, you’ll see telephone numbers and email addresses. Choose the option you need to resolve your inquiry and click on it. Additionally, you can browse answers to most questions on the “FAQ” page.