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Contact One Medical Customer Service

One Medical Phone Numbers and Emails

Toll-Free Number:

  • (888) 663-6331
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One Medical Emails:

Complaints/ Feedback
Customer Service
Purchasing Inquiries
Legal
Privacy Inquiries
Media
Press Inquiries
Technical Support
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How to Contact One Medical?

Most Popular Number:

(888) 663-6331
author avatar
PissedConsumer Reporter

+1-888-663-6331 is the main One Medical phone number where you can contact the health care company representative regarding matters that require resolution here and now. This customer support line is designed for membership inquiries. If you are not a member yet, ask about medical services and the company in general at 888-663-6331, opt 2. Regarding billing inquiries, contact One Medical at 888-663-6331, opt 1. If you cannot call, send a fax message to 415-252-7176.

The company provides several One Medical email addresses, each designed for resolving specific matters. Regarding medical records, contact the company at medicalrecords@onemedical.com. Have technical issues with the One Medical app? Report them to techsupport@onemedical.com. To share your feedback about company services, use the following One Medical contact: feedback@onemedical.com. For media inquiries, reach out to the dedicated specialist at press@onemedical.com. Are you interested in beginning a supplier partnership with One Medical? Email StrategicSourcing@onemedical.com by indicating your company name and contact information.

The One Medical headquarters is located at One Embarcadero Center Suite 1900 San Francisco, CA 94111. This is the central hub, where key departments are centralized. Use the mentioned One Medical address to send corporate letters, documents, or other correspondence. For customer-related inquiries, contact the customer care department through dedicated channels such as phone or email.

One Medical customer service is provided Monday through Friday from 8 a.m. to 10 p.m. ET, and from 10 a.m. to 8 p.m. ET on weekends and bank holidays. Regarding Video Chat in the app, such an option is available 24/7. We recommend clarifying business hours, as they may change. You can do it on the “Contact us” page of the company’s website.

The One Medical website provides several options for online communication on the “Contact us” page, where you can go from the bottom menu. Once there, you’ll see telephone numbers and email addresses. Choose the option you need to resolve your inquiry and click on it. Additionally, you can browse answers to most questions on the “FAQ” page.

One Medical Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    43% phone 57% email
  • The best email to contact One Medical is feedback@onemedical.com. 50% of customers use this email address to address their issues and concerns.

  • The best phone number to call One Medical is 8886636331.

PissedConsumer Club

Contact Information

One Medical Website:

One Medical Help Center:

Corporate Office Address:

1Life Healthcare, Inc.
One Embarcadero Center, Suite 1900
San Francisco, California 94111
United States

Other Info (opening hours):

Other Location:

129 West 29th Street

New York, NY 10001


Additional Fax Numbers:

Atlanta+1 404-999-7964

Austin +1512-692-4337

Boston+1 617-903-5009

Chicago+1 312-219-2239

Columbus+1 380-223-2984

Houston+1 346-398-6199

Los Angeles+1 323-305-7149

New York +1212-867-4353

Orange County +1949-954-7552

Phoenix+1 602-218-4076

Portland+1 503-479-3655

Raleigh-Durham+1 984-243-2294

San Diego+1 619-488-6900

Seattle+1 206-267-4391

SF Bay Area+1 415-291-0489

Tampa Bay+1 813-819-0388

Washington, D.C.+1 202-660-0025

More contact details

One Medical Rating Based on 2 Reviews

Rating details

1.2
more details
Value for money
Location
Website
Customer service

Rating stats

Rating trend

Summary of One Medical Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call One Medical?

Return/ Replace Question:

  • “Change of address”

Other Question:

  • “Prescription issu and shot issue”
  • “Prescription issue”

Compare One Medical Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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