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Contact One Medical Customer Service

How to Reach a Person at One Medical

Verified Contact Information

Toll-Free Number:

  • 1-888-663-6331
Call customer service
Send Message

One Medical Emails:

Complaints/ Feedback
Customer Service
Medical Records, Purchasing Inquiries
Legal
Privacy Inquiries
Media
Press Inquiries
Technical Support

One Medical Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular One Medical Phone Number
1 (888) 663-6331
Most Popular One Medical Email Address
feedback@onemedical.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
43% phone, 57% email
Common Reasons for Contact
Return/ replace
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact One Medical?

Most Popular Number:

(888) 663-6331

+1-888-663-6331 is the main One Medical phone number where you can contact the health care company representative regarding matters that require resolution here and now. This customer support line is designed for membership inquiries. If you are not a member yet, ask about medical services and the company in general at 888-663-6331, opt 2. Regarding billing inquiries, contact One Medical at 888-663-6331, opt 1. If you cannot call, send a fax message to 415-252-7176.

The company provides several One Medical email addresses, each designed for resolving specific matters. Regarding medical records, contact the company at medicalrecords@onemedical.com. Have technical issues with the One Medical app? Report them to techsupport@onemedical.com. To share your feedback about company services, use the following One Medical contact: feedback@onemedical.com. For media inquiries, reach out to the dedicated specialist at press@onemedical.com. Are you interested in beginning a supplier partnership with One Medical? Email StrategicSourcing@onemedical.com by indicating your company name and contact information.

The One Medical headquarters is located at One Embarcadero Center Suite 1900 San Francisco, CA 94111. This is the central hub, where key departments are centralized. Use the mentioned One Medical address to send corporate letters, documents, or other correspondence. For customer-related inquiries, contact the customer care department through dedicated channels such as phone or email.

One Medical customer service is provided Monday through Friday from 8 a.m. to 10 p.m. ET, and from 10 a.m. to 8 p.m. ET on weekends and bank holidays. Regarding Video Chat in the app, such an option is available 24/7. We recommend clarifying business hours, as they may change. You can do it on the “Contact us” page of the company’s website.

The One Medical website provides several options for online communication on the “Contact us” page, where you can go from the bottom menu. Once there, you’ll see telephone numbers and email addresses. Choose the option you need to resolve your inquiry and click on it. Additionally, you can browse answers to most questions on the “FAQ” page.

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Contact Information

One Medical Website:

One Medical Help Center:

Corporate Office Address:

1Life Healthcare, Inc.
One Embarcadero Center, Suite 1900
San Francisco, California 94111
United States

Other Info (opening hours):

Other Location:

129 West 29th Street

New York, NY 10001


Additional Fax Numbers:

Atlanta+1 404-999-7964

Austin +1512-692-4337

Boston+1 617-903-5009

Chicago+1 312-219-2239

Columbus+1 380-223-2984

Houston+1 346-398-6199

Los Angeles+1 323-305-7149

New York +1212-867-4353

Orange County +1949-954-7552

Phoenix+1 602-218-4076

Portland+1 503-479-3655

Raleigh-Durham+1 984-243-2294

San Diego+1 619-488-6900

Seattle+1 206-267-4391

SF Bay Area+1 415-291-0489

Tampa Bay+1 813-819-0388

Washington, D.C.+1 202-660-0025

More contact details

Fax:

+1 415-252-7176

Summary of One Medical Customer Service Calls

3 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call One Medical?

Return/ Replace Question:

  • “Change of address”

Other Question:

  • “Prescription issu and shot issue”
  • “Prescription issue”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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