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Contact One Finance Customer Service

One Finance Phone Numbers and Emails

Toll-Free Number:

  • (855) 830-6200
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One Finance Emails:

Legal
Media
Press Inquiries
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One Finance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    88% phone 12% email
  • The best phone number to call One Finance is 8558306200.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 10 minutes.

  • Be prepared for the call as One Finance may ask you for the following information to identify you as a customer: social security number, email or first and last name.

View full overview ›

How to Contact One Finance?

Most Popular Number:

(855) 830-6200
Total calls: 44 Issues resolved: 4 Last call: Nov 13, 2025

One Finance customer service phone number is 855 830 6200. Using this telephone number, clients can reach the customer care department to clarify questions about service usage, accounts, payments, and other user-related issues. Managers operate the support number to provide assistance to the users in a direct manner.
The One Finance contact number is available Monday through Sunday from 9 a.m. to 9 p.m. ET. The operation time may vary during the public holidays. Sometimes the line can be busy, subsequently, clients can use online chat or other contact methods.

One Finance email is responsible-disclosure@one.app. The email address is the trustworthy way to reach One Finance customer service in a written manner and receive a formal response in a few days. The email box is operated by the legal department which will provide you with the instructions and solution to your problem. To contact the media division, send the request to press@one.app. The period for consideration takes up to 4-7 days.

One Finance address of the corporate office is 2407 J St Ste 300 Sacramento, California 95816-4736 United States. One Finance headquarters of the company is the core office where all decisions on services development and company running are taken. To solve the issue, clients are not encouraged to write to the address of the headquarters as the period of answer can take up to several weeks.

Open the One Finance website and click the dark icon at the right-hand side of the platform. The One Finance live chat is available on the site 24/7. Tap on the chat icon, send the question, and receive the answer from the chatbot in a few minutes. You can ask inquiries related to the services, membership, and other details of usage.

PissedConsumer Club

Contact Information

One Finance Website:

One Finance Help Center:

Corporate Office Address:

ONE Finance, Inc.
2407 J St Ste 300
Sacramento, California 95816-4736
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 9:00am - 9:00pm ET

More contact details

One Finance Rating Based on 11 Reviews

Rating details

1.6
more details
Diversity of Products or Services
Customer service
Website
Price Affordability

Rating stats

Rating trend

Summary of One Finance Customer Service Calls

44 TOTAL
CALLS
09:50 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call One Finance?

Payments and Charges Question:

  • “Its been past 10 days and it clearly stated in the dispute disclosure after 10 business days I will receive provisional credit until dispute is resolved and can be reversed if outcome is not in my favor”
  • “Direct deposit”
  • “Fraud”

Request for Information Question:

  • “To find out whether this is connected to the one pay card”
  • “About my account”
  • “Find out if they have my check”

Account Question:

  • “Someone trying to take $300 for my cash at I don't have an account with you guys at all”
  • “Can't login”
  • “Account access”

Cards Question:

  • “Need new card waiting on regu fl”
  • “Card”
  • “Need my card”

Employment Question:

  • “Pay off”

Staff Question:

  • “Customer service”

Shipping and Delivery Question:

  • “No he recibido mi tarjeta necesito ayuda”

Product/ Service Question:

  • “Ongoing call interrupted”

Refund Question:

  • “Trying to get a refund for the atm fees”

Other Question:

  • “Check not cleared week later”
  • “Overdraft”
  • “Cannot get my physical address approved”

Compare One Finance Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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