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Contact ON THAT ASS Customer Service

ON THAT ASS Phone Numbers and Emails

Customer Service:

  • +44 208 175 2876
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ON THAT ASS Emails:

General Info
Jobs/ Career
Media
Press Inquiries
uk@onthatass.com
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ON THAT ASS Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • ON THAT ASS Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    70% phone 30% email
  • The best phone number to call ON THAT ASS is 442081752876.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • Be prepared for the call as ON THAT ASS may ask you for the following information to identify you as a customer: date of birth, email or phone number.

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PissedConsumer Club

Contact Information

ON THAT ASS Website:

ON THAT ASS Help Center:

Corporate Office Address:

ON THAT ASS International
Graafsebaan 135A
Rosmalen, Noord-brabant 5248
Netherlands

Other Info (opening hours):

Mailing Address:
P.O. Box 2013

202 CA `s-Hertogenbosch

More contact details

ON THAT ASS Customer Service Reviews

1.8 / 5
Poor
Guest-6629898
Refund unauthorised transactions
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

they didn't even answer and j need to call again to try because it urgent but terrible customer service or regard for for customers

Blen Smw
My boxers have not arrived

I ordered them on April 27 and it is currently may 9. Just concerned that they have not arrived yet and I have tried to use the customer service but it is not a great deal of help as I still dont know if they are still coming or if they have been lost

Chanel C Afm
The worst
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Bill you for subscription when nothing has even arrived what a joke. And then when you try to complain its a useless robot

SHUKUROH a Vcn
HARRASSMENT

BAD THEY ARE NON COMPLIANCE I SAID I WANT TO STOP ORDERING AND I WAS UNABLE TO CANCEL IT . I TRY CALLING THEM NO PHONE NUMBER

How Good is ON THAT ASS's Customer Service?

keith s Rzm
keith s Rzm
Feels Disappointed | Apr 16, 2025

Not good

Read full quote
Kandy Ays
Kandy Ays
Feels Disappointed | Sep 07, 2024

I called the number you supplied, it was a recorded message in GEEMAN

Read full quote

Summary of ON THAT ASS Customer Service Calls

249 TOTAL
CALLS
00:00 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ON THAT ASS?

Activation/ Cancellation Question:

  • “Want to cancel subscription”
  • “I’ve received a set but I’ve cancelled my membership”
  • “Cancelation”

Payments and Charges Question:

  • “Payment”
  • “Payment taken wasn't authorised”
  • “Charge”

Account Question:

  • “Your robbed my account”
  • “Cannot access account”
  • “I’m calling because i have an unwanted subscription that i want to cancel”

Refund Question:

  • “Refund unauthorised transactions”
  • “I want refund”
  • “I want a refund”

Request for Information Question:

  • “Need help now”
  • “Request cancellation and refund”
  • “I'm trying to speak to someone about lmy direct debit”

Shipping and Delivery Question:

  • “My boxers have not arrived”
  • “Wrong size”
  • “Packages been going to the wrong place”

Product/ Service Question:

  • “Failing to return order”
  • “Complaint”
  • “Product refund”

Return/ Replace Question:

  • “Funds incorrectly taken out my bank account”
  • “Return money”

Cards Question:

  • “Waiting for new card as was stolen”

Other Question:

  • “Took money out my bank and i want it back”
  • “Complete”
  • “N/a”

Compare ON THAT ASS Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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