Contact Omnitracs Customer Service

A portable way to contact the Omnitracs technical support team is by downloading and installing the Omnitracs Mobile Manager on your smartphone. Through the application, users can get an overview of the route, check their order status, and browse through the visibility into their day's routes. The app also allows individuals to analyze the workers' performance at the client's fingertips. Through the Omnitracs app, individuals can contact the support team and put forth any queries or doubts they face.

Most of the concerns are resolved by the Omnitracs technical support team via call and email. However, some issues require in-person assistance. For these rare cases, individuals can visit the Omnitracs corporate office. It is located at 717 North Harwood Street, Suite 1300, Dallas, Texas 75201, United States. This Omnitracs service center address can also be used as a mailing address. Additionally, the company has published another mailing address: Data Privacy Champion, 1500 Solana Blvd, Bldg. 6, Suite 6300, Westlake, TX 76262.

Omnitracs service centers have internally sourced technical consultants with extensive experience with the company's products and solutions. Moreover, they are available 24 hours a day, seven days a week throughout the year, to assist clients with any general queries or technical problems. For queries related to orders, returns, and transfers, there are specific Omnitracs hours of service. The hours start at eight in the morning and end at six in the evening CT, Monday through Friday.