Omniplex Cinemas Phone Numbers and Emails

Customer Service:

  • +44 289 424 0400
    Northern Ireland/UK
  • +3 531 485 1353
    Republic of Ireland

Omniplex Cinemas Email:

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Omniplex Cinemas Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Omniplex Cinemas is 442894240400. 84% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Thursday.

  • Be prepared for the call as Omniplex Cinemas may ask you for the following information to identify you as a customer: email, customer id or phone number.

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Contact Information

Omniplex Cinemas Website:

Omniplex Cinemas Help Center:

Corporate Office Address:

Omniplex Cinema Group
1/2 Castlewood Place
Rathmines, Dublin 6 D06 X4F4

Other Info (opening hours):

Flexi Team Hours:

Monday - Sunday: 9:30am - 8:30pm

Other Location:

Lisburn Leisure Park, Governers Rd.

Lisburn, Belfast, Northern Ireland

BT28 1PP

More contact details

Omniplex Cinemas Rating Based on 4 Reviews

Rating details

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Diversity of Products or Services
Product or Service Quality
Discounts and Special Offers

Rating stats

Rating trend

How Good is Omniplex Cinemas's Customer Service?

Denia S Iyf
Denia S Iyf
Feels Satisfied | Jul 03, 2024

Issue sort it

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Runa Qtq
Runa Qtq
Feels Satisfied | Jun 19, 2024

The customer service representative (Emma) who dealt with my query was most helpful and patient as she explained how to resolve my online booking problem. Following her instructions I was able to complete the task successfully so a very pleased customer.

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Summary of Omniplex Cinemas Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Omniplex Cinemas?

Request for Information Question:

  • “About an error”
  • “Query about my pass”
  • “About a subtitle show”

Payments and Charges Question:

  • “Payment”

Activation/ Cancellation Question:

  • “Had cancelled subscription which expires on 17th July but am unable to book for performance tonight”
  • “Want to cancel booking”

Account Question:

  • “Can't log onto my omnipass”
  • “Membership”

Cards Question:

  • “Go locked out off email had to take new one. Have gift card to spen”
  • “My Cinema card expired. I want to find out how to renew it.”

Staff Question:

  • “Manager been rude”

Employment Question:

  • “Job”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Change ticket”

Product/ Service Question:

  • “Trying to book a ticket with my Omni pass, but it won't go through”

Other Question:

  • “Omnibus's for a child”
  • “Send timing”
  • “Price”

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