Contact Omniplex Cinemas Customer Service
Omniplex Cinemas Phone Numbers and Emails
Customer Service:
-
+44 289 424 0400Northern Ireland/UK
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+3 531 485 1353Republic of Ireland
Omniplex Cinemas Email:
Omniplex Cinemas Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Omniplex Cinemas Customer Service is rated at 2.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Omniplex Cinemas is 442894240400. 94% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Wednesday.
Be prepared for the call as Omniplex Cinemas may ask you for the following information to identify you as a customer: email, customer id or account no or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Omniplex Cinemas Customer Service is rated at 2.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Omniplex Cinemas is 442894240400. 94% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Wednesday.
Be prepared for the call as Omniplex Cinemas may ask you for the following information to identify you as a customer: email, customer id or account no or phone number.
People call Omniplex Cinemas mainly because of request for information, product/ service and return/ replace.
27% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Omniplex Cinemas is feedback@omniplex.ie.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Omniplex Cinemas Website:
Omniplex Cinemas Help Center:
Corporate Office Address:
Other Info (opening hours):
Flexi Team Hours:
Monday - Sunday: 9:30am - 8:30pm
Other Location:
Lisburn Leisure Park, Governers Rd.
Lisburn, Belfast, Northern Ireland
BT28 1PP
Omniplex Cinemas Customer Service Reviews
Accidently booked an extra ticket. Absolute nightmare to get a hold of someone to get a refund. Found pissed consumer who gave me a number online and was finally able to talk to someone and get a refund.
Online an error message appears when trying to cancel my membership and I have not received a reply from emailing them to cancel my membership. I will try to contact them by phone today but I thought it would not be this difficult and feel it is a trap to obtain more money from me.
How Good is Omniplex Cinemas's Customer Service?
Summary of Omniplex Cinemas Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Omniplex Cinemas?
Request for Information Question:
- “Seat enquiry”
- “To find out about a movir”
- “Checking Friday movie empuraan”
Product/ Service Question:
- “Omnipass not working”
- “Pass not workimg”
- “Purchased ticket for wrong location”
Return/ Replace Question:
- “Ticket exchange”
- “Change tickets”
- “Wrong date booked”
Account Question:
- “Codes not working”
- “Omnipass membership”
- “Omnipass Login won’t work”
Refund Question:
- “Refund”
- “Refund of tickets”
- “Refund or other tickets”
Activation/ Cancellation Question:
- “Ticket cancellation”
- “To cancel my subscription”
- “Clydebank OMNIPLEX A Complete Unknown showing Fri 17th Jan2025 @ 17.20 Seats A7andA8 : Tickets bought on line but ‘order cancelled’ ( I have confirmation email) but £25.90 taken from my account 13/1/25.”
Payments and Charges Question:
- “Wrongly charged”
- “I am being charged full price for a ticket when I have a pass”
- “Charged but error came up twice”
Cards Question:
- “Lost bank card”
- “Gift card”
- “Want to see if I can buy gift cards on site”
Shipping and Delivery Question:
- “Mistake location”
- “Tickets not received”
Staff Question:
- “Manager been rude”
Employment Question:
- “Job”
Other Question:
- “Issue with trip”
- “Viewings”
- “Wrongly cajrged”
Compare Omniplex Cinemas Customer Service To
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